Customer Care Support: Deposit Account Statements
We're continuously working to optimize our digital experiences, including making them more accessible. To the extent you have any issues accessing your account statement information on our website or mobile app, the resources as shown below are currently available.
Screen Reader Optimized Rewards Checking and Business Checking Deposit Account Statements: Please log in to your online account to download the PDF (for statements after October 1, 2025).
If visually impaired assistance is needed for your Savings Account: Please call the Customer Care Center at 800-446-6307 for your account and request a representative to read your account statement.
If visually impaired assistance is needed for your Rewards Checking or Business Checking Deposit Account Statements received prior to October 1, 2025: Please call the Customer Care Center for your account and request a representative to read your account statement.
- Rewards Checking: 877-221-2639
- Business Checking: 855-497-1040
If Hearing Impaired assistance is needed: Please chat with our Help Center, or use Relay dial 711 and dial the Customer Care Center for your account.
If you need details on other matters, please use the following link to contact us.