How to stay connected digitally:
We want to reassure you that no matter where you are, we’re here for you online and through the Amex App, where you always have quick and easy access to your account. If you’re not enrolled, it’s easy to get started:
You can also text MOBILE to 86509 to receive a download link for the Amex App.*
Once enrolled, you can make a payment, view your transactions and statements, freeze your Card, and so much more at your own convenience. Our digital tools are fast, secure, and easy to use anywhere, any time.
Take a moment to update your information:
Take a moment to ensure we have your most recent email and mobile phone number on file. It’s an easy way to reach you if there is ever an issue with your account. It also helps us to confirm your identity when you call in. Update important information, such as your email and phone number.
Keep your accounts protected
Watch out for scams or phishing attempts through suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. Their intention is to convince you to share sensitive information such as usernames and passwords, make purchases or donations on spoof websites, or download malware onto your device by opening a malicious attachment.
Please know we will never ask you to verify your account information in an email, such as your name, account number or password. If you think you’ve received a phishing email, don’t click on any links. Please forward it to firstname.lastname@example.org and we’ll act quickly to shut it down. Once you’ve forwarded the email, we recommend that you delete it from your inbox.
For more information on how to protect your account, visit our Security Center.