American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express
Search
Log InLog In
United StatesChange Country

How to Freeze Your Credit

5 Min Read | Last updated: July 10, 2026

A young woman operating tablet on how to freeze credit.

This article contains general information and is not intended to provide information that is specific to American Express products and services. Similar products and services offered by different companies will have different features and you should always read about product details before acquiring any financial product.

Learn how to freeze your credit online for free. Get the information you may need to freeze your credit at all three credit bureaus.

At-A-Glance

  • Freezing your credit at all three credit bureaus can be a straightforward process.
  • You can freeze your credit online, by phone, or by mail.
  • Freezing your credit can limit access to your credit reports, which can help prevent people from fraudulently opening accounts in your name.

If you ever have a suspicion that someone has stolen your identity, knowing how to freeze your credit can come in handy. A credit freeze may help block other people from opening credit accounts in your name. In this article, we’ll dive into what a credit freeze is, when it makes sense to freeze your credit, and how you can do it at three different credit bureaus.

What Is a Credit Freeze?

A credit freeze, also known as a security freeze, may allow you to take action to help prevent creditors from gaining access to your credit reports from Experian®, TransUnion®, and Equifax®. By freezing your credit, credit bureaus may not release your report to creditors who want to check your credit as part of the application process for credit cards and loans. If a fraudster is trying to open a new account in your name, a credit freeze may be able to stop them.

When Should You Freeze Your Credit?

Wondering if you should freeze your credit? If your personal information has been compromised in a data breach, or if you suspect that someone may be trying to use your information fraudulently, then a credit freeze can be a crucial step in helping to safeguard your financial information.

 

However, even if your data hasn’t been compromised, freezing your credit could still be a proactive move that can help safeguard your data in the event of identity theft. If you’re not actively shopping for new credit or a loan and don’t plan to for some time, then freezing your credit could block potential identity thieves from opening new accounts in your name in the future.

 

Plus, credit freezes and unfreezes are free, may not directly impact your credit score.1

How to Freeze Your Credit with the Credit Bureaus

If you choose to freeze your credit, you may want to do so at each of the three main credit bureaus. You can initiate a credit freeze online, via phone, or by mail, but online may be the fastest option.2

 

Here’s a look at how you may freeze your credit with each of the different bureaus. Note that information can change, so visit the relevant credit bureau websites to double-check the process.

 

How to Freeze Your Credit

Credit Bureau: Experian Equifax TransUnion
Phone Number: 888-397-3742 888-298-0045 888-909-8872
Online: Experian Website Equifax Website TransUnion Website
Address: Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
Equifax Information Services LLC
P.O. Box 105788
Atlanta, GA 30348-5788
TransUnion
P.O. Box 160
Woodlyn, PA 19094

How to Freeze Your Credit with Experian

You can freeze your credit with Experian by visiting the Experian website.3

 

To freeze your credit, you may need to provide the following information:

  • Your phone number
  • The last four digits of your Social Security number

 

Note that you may need to provide additional information as well.

 

You can also freeze your credit with Experian by calling: 888-397-3742.

Or by mail, using the following address:

Experian Security Freeze
P.O. Box 9554
Allen, TX 75013

How to Freeze Your Credit with Equifax

To freeze your credit with Equifax, you can start by visiting the Equifax website.4

 

You can start the process by completing a form, which may require the following information:

 

  • Your name
  • Your address
  • Your Social Security number or ITIN
  • Your mobile number
  • Your date of birth

 

You can also freeze your credit with Equifax by calling: 888-298-0045.

Or by mail, using the following address:

Equifax Information Services LLC
P.O. Box 105788
Atlanta, GA 30348-5788

How to Freeze Your Credit with TransUnion

You can freeze your credit with TransUnion by visiting the TransUnion website.5

 

You may start by creating a free account, where you can provide information about yourself, including the following:

 

  • First name
  • Middle name
  • Last name
  • Address
  • Email
  • Mobile number
  • Date of birth
  • Last four digits of your Social Security number

 

You can also freeze your credit with TransUnion by calling: 888-909-8872.

Or by mail, using the following address:

TransUnion
P.O. Box 160
Woodlyn, PA 19094

Frequently Asked Questions

The Takeaway

Freezing your credit can be a step toward safeguarding your financial information, especially if your information has been compromised. The process of freezing your credit at all three of the credit bureaus may be relatively straightforward and cost you nothing. Just keep in mind that you may need to unfreeze your credit at all three credit bureaus when you’re ready to apply for credit once again.


Headshot of Mike Azzara

Mike Azzara has covered technology and financial services issues for more than 30 years as a writer, editor, publisher, consultant, and analyst for media brands, startups, and established corporations.

All Credit Intel content is written by freelance authors and commissioned and paid for by American Express.

Related Articles

10 Signs Your Identity May Have Been Stolen

Identity theft is fairly common, but it may take time to spot it. Here are 10 warning signs of identity theft and what to do if your identity is stolen.

How to Report Credit Card Fraud

Learn how to report credit card fraud. See steps you can take to protect your finances and important things to consider when reporting credit card fraud.

How to Unfreeze Credit for Free

It’s time to unfreeze your credit, but you’re not sure exactly what to do. Here’s how to unfreeze for free at all 3 credit bureaus.

The material made available for you on this website, Credit Intel, is for informational purposes only and intended for U.S. residents and is not intended to provide legal, tax or financial advice. If you have questions, please consult your own professional legal, tax and financial advisors.