How Does a Stop Payment Work?
5 Min Read | Published: April 25, 2025
This article contains general information and is not intended to provide information that is specific to American Express products and services. Similar products and services offered by different companies will have different features and you should always read about product details before acquiring any financial product.
A stop payment cancels the processing of a check or other unauthorized or mistaken transaction. Learn how stop payments work and how they can be used.
At-A-Glance
- A stop payment is a request to your bank to cancel the processing of a check or automatic debit payment.
- A stop payment can only be requested if the payment has not cleared.
- Knowing your bank's stop payment policy can help you avoid unnecessary delays.
On occasion, you may need to stop a payment—whether you sent the wrong amount, improperly made out a check, changed your mind, or noticed something suspicious in your account. Mistaken or unauthorized pending payments can leave you feeling anxious, but a stop payment order can help you reclaim control over your checking account.
Let’s explore what a stop payment order is and how to easily request one from your bank.
What Is a Stop Payment?
A stop payment is a request to your bank to cancel the processing of a payment. You can request a stop payment for a check that hasn’t been cashed or an automatic debit that hasn’t cleared your checking account.
Reasons to Consider Stopping Payment
A stop payment request can't be applied for every type of transaction. You may request a stop payment in several situations, such as:
- Missing or lost checks
- A check is mailed to the wrong address
- Improperly written checks
- Cancelling a service after writing a check
- Stopping unwanted automatic debit payments after you cancel a subscription
- An automatic debit payment scheduled for the wrong amount
- Fraud or unauthorized transactions due to a scam
How to Request a Stop Payment
Stopping payment on a check can be simple, but timing is key. Stop payment policies vary between financial institutions, and following your bank’s exact policy may help you avoid unnecessary delays. Stopping payment on an automatic charge may be a little more complicated but is still relatively straightforward. While the specifics between institutions may differ, most stop payment requests follow a general framework:
How to Stop Payment on a Check
- Check whether the payment has cleared.
You can only request a stop payment for a check that hasn’t been cashed. - Gather relevant information:
- Amount
- Check number
- Date
- Recipient
- Contact your bank.
You may be able to learn about your bank's stop-payment process and even initiate a request verbally by visiting a local branch or calling customer service.
To finalize the process, some banks may require you to fill out a form to submit a written request, within 14 days.
How to Stop an Automatic Payment
- Check whether the payment is still pending.
You can dispute a charge that has already cleared but can’t request a stop payment. Some banks allow you to cancel a payment that’s still processing using your online account, but restrictions may apply. - Gather relevant information:
- Checking account number
- Date of payment
- Payee
- Payment amount
- Contact your bank.
Visiting or calling a local branch could help you better understand your bank's stop payment process, and you may be able to start a request over the phone. Some banks also require that you submit a written request or form within 14 days. - Contact the company
Contacting the company directly to inform them of the unwanted charges may be best, even with a stop payment order.1 Keep in mind that if the charges in question are related to a service you’ve received, outstanding loan, or other ongoing financial obligation, you may need to set up an alternative payment method to avoid penalties or fees.
Stop Payment Fees
Many banks charge a fee for issuing a stop payment order. The amount may vary depending on the bank and the type of account you have. Contact your bank to learn more about its stop payment order policies and any fees to cease payment.
What Should You Do After Submitting a Stop Payment?
Throughout the request process, save banking documentation related to your stop payment. Once your stop payment request is submitted, monitor your account closely. Requesting a stop payment order doesn't always guarantee the payment will be blocked. If an unwanted payment is still processed, you'll need to dispute it as soon as possible.
Limitations
A stop payment request may not always be honored. Stop payments can be useful, but they have limitations. For example, stop payment orders can't be used on checks or debits already processed. A stop payment may not be applicable to cashier's checks or money orders, either.
Additionally, stop payment orders aren't permanent solutions. They expire after a set period, and banks often charge fees for each request.
It's important to note that even if you successfully stop a payment, it doesn't necessarily cancel your obligation to pay. A stop payment order prevents the transaction, but it won’t erase any underlying debt you may have.
Steps You Can Take Before a Stop Payment
Stopping payment isn’t always necessary. Sometimes, it’s possible to resolve the issue without contacting your bank.
- Update your payment method
If you want to keep the service or subscription but no longer want the payments to come out of a specific account, you can simply update your payment method. - Contact the merchant directly
If you need to change a payment due to an incorrect amount or cancel a double payment, try contacting the merchant directly. Often, a quick phone call can resolve the issue without the need for a stop payment. - Double-check cancellation policies
Following the correct process to formally cancel a service, such as a meal delivery subscription, may help you avoid future automatic payments. If an extra pending payment does appear on your account, you may be able to resolve the issue by reaching out to the company directly.
Did you know?
Be sure to check your credit card agreement to see your rights regarding unauthorized charges. You should be able to find these on your credit card issuer’s website.
Frequently Asked Questions
A verbal stop payment order may last 14 days, but your specific bank may honor the request for longer. A written stop payment order typically lasts up to six months.2 The exact time frame depends on your bank, and you can usually renew it.
Cashier's checks and money orders usually can't be stopped like regular checks. This is because the bank guarantees these funds. If you need to cancel a cashier's check or money order, contact the bank that issued it. They may have specific cancellation rules, which could depend on whether you return the check or how much time has passed. Each bank handles this differently, so it's best to inquire directly.
The Takeaway
A stop payment can help manage checking account errors, but limitations and fees may apply. Contacting your bank to confirm its stop payment policy can help you complete your request more efficiently and increase the likelihood of stopping the payment successfully.
1 “How do I stop automatic payments from my bank account?,” Consumer Financial Protection Bureau
2 “What Is a Stop Payment and How Does It Work?,” Experian
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