EAZYDINER PRIME

Terms and Conditions

EazyDiner Prime

• This is a prepaid membership and is by invitation.
• The membership is Complimentary for American Express Centurion Card, American Express Centurion Supplementary Card, American Express Platinum Card, American Express Platinum Supplementary Card, American Express Platinum Reserve Card.
• The offer period is valid from 20^th May 2020 to 31^st July 2021. The EazyDiner Prime membership is for a period of twelve (12) months from the date of enrolment.
• The benefit is not applicable to eligible card members who have already enrolled to the EazyDiner Prime membership.
• A Card Member has to enroll into Eazydiner prime membership on or before the last date of benefit i.e. 31st July 2021. In case a card member has already taken Eazydiner prime membership before enrolling under this benefit, his/ her Eazydiner prime membership will be automatically renewed under this benefit for next year provided Card Member holds an active eligible American Express card.
• The restaurants providing 25-50% discounts are dynamic as Eazydiner constantly improve the product, hence the offers at restaurants may change without any prior notice. In case there are any concerns, please call the EazyDiner Prime hotline at 786 100 4400. Further, restaurants discount as applicable shall be mentioned on the restaurant page on EazyDiner mobile app or website. All 1+1 deals are valid for a minimum of 2 guests and indicate a 50% discount on your meal. In case of 3 guests, 2 guests will be charged, and 1 guest will be complimentary.
• The additional flat 20% cashback is applicable on select restaurants only when the bill for those restaurants are uploaded on the EazyDiner App. The restaurants where the cashback is applicable, shall be mentioned on the restaurant page as the additional EazyDiner Prime benefit. The amount of the cash back will be limited up to a maximum of ₹300 per booking and up to ₹1500 for 5 bookings. Cashback will be credited within seven days of uploading the bill. The cashback will be valid for 15 days from the date of credit.
• Please inform the restaurant upon your arrival on the reservation made and the offer as applicable.
• EazyDiner shall not be liable for the experience at the partner restaurant as they are assisting in fulfilling the reservations with special offers only.
• EazyDiner shall not be liable if any restaurant has temporarily or permanently shut down its operations. In case there are any concerns, please call the EazyDiner Prime hotline at 786 100 4400.
• Only one subscription can be used for a single reservation.
• Four Gift vouchers will be issued at the time of subscription having a validity of 6 months from date of issue wherein only one (1) voucher can be used at a time, with a minimum spend of ₹2000. Vouchers can't be combined. Prime members will receive the vouchers in the EazyDiner Prime subscription confirmation email which will be sent within 24 hours of registering for EazyDiner Prime.
• Cashback issued at the time of subscription have a validity 6 months from the date of issue. Usage of the cashback will be based on wallet terms and condition. Prime members will receive the cashback in the EazyDiner Prime subscription confirmation email which will be sent within 24 hours of registering for EazyDiner Prime.
• The fee chargeable for the membership plan shall be predetermined and may be revised by EazyDiner at its sole discretion, from time to time. Any revision of the membership fee shall be notified to the members fifteen (15) days prior to implementing such revision.
• One complimentary alcoholic beverage per person will offered to Cardmembers at select restaurants. The restaurants offering the same shall have the same mentioned on the restaurants page as the additional benefit.
• While people under the age of 18 can use the services of EazyDiner, they must do so under the guidance of their parents and/ or legal guardians.
• With regards to any services provided by EazyDiner involving the consumption of alcohol, the user must warrant that they are of legal drinking age in strict adherence to specific state laws and the Government of India. For example: Delhi NCR users booking at bars should be a minimum of 25 years or above.
• The fee chargeable for the membership plan is non-refundable.  

American Express Terms and Conditions

• EazyDiner Prime membership is open to American Express Card members holding one of the following Cards and whose accounts are valid and in good standing. An American Express Card member ("Card member") for the purpose of this offer means a person holding one of the following Cards in India, issued in India by American Express® (“CARD”) 

a. American Express® Centurion Card 

b. American Express® Centurion Supplementary Card

c. American Express® Platinum Card 

c. American Express® Platinum Supplementary Card

d. American Express® Platinum Reserve Card 

• EazyDiner Prime membership is being offered on a “best effort” basis. Cardmembers are not bound in any manner to participate in this offer and any such participation is purely voluntary.
• Contact particulars in case of any queries:

American Express® Centurion Card: Centurion Relationship Manager 

American Express® Platinum Card: Platinum Concierge 1800-180-1255, press option 3 

American Express® Platinum Reserve Card: EazyDiner Prime hotline at 786 100 4400 

• American Express is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Cardmembers under this offer. Any disputes with regard to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever with regard to the same.
• American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Cardmember under this offer. American Express reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice.
• Nothing expressed or implied in the program shall in any way waive or amend any of the terms and conditions of the existing Cardmember agreement with the Card issuer.
• Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in the state of Delhi only.
• The EazyDiner Prime membership is subject to partner terms and conditions as mentioned on the EazyDiner website.
• The Cardmember must enter the registered phone number and the last five digits of their active American Express Card to register for the membership. In case the information entered does not match the details updated on American Express systems, the Prime membership would be withdrawn.
• EazyDiner Prime membership is only available to the basic Cardmember holding the eligible CARD.
• Cardmembers must complete the registration to receive the EazyDiner Prime membership.
• The benefit is valid only if you register on EazyDiner with your American Express registered Mobile Number and E-mail address. In case they are different please call EazyDiner Prime hotline at 786 100 4400 and get your details updated to claim the offer.