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Frequently Asked Questions
You can make purchases with your American Express® Card in a variety of ways.
No matter how you choose to pay, you'll enjoy the same world-class service, security features, benefits and rewards.
Simple and secure shopping with your American Express Card. Discover everything you need to know about using your Card's Chip and PIN.
Quick and secure, contactless is an easy way to pay for transactions of up to INR 2000. Simply tap and go at any retailer that welcomes American Express contactless payments.
Making mobile payments with your American Express Card is safe and easy. You can also link your Card to a mobile wallet to pay for higher transaction limits across retailers*.
*Retailer limits may apply. Check before paying.
We know that every purchase matters to you. That's why, whatever you buy with your American Express Card, we cover it against loss, theft or damage
for up to 90 days** with Purchase Protection.
Card been lost or stolen? Don't worry, we'll get a replacement to you usually within two working days**.
Added your Card to your mobile wallet? We'll update your new one instantly in your mobile wallet, too.
Whether you’re venturing to London or Australia,
you can continue using your American Express Card and still enjoy best-in-class servicing and 24/7 support.
**Timeframes dependent on location.