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American Express Corporate Card Features
Business Support
Your American Express Corporate Card helps you do business smoothly with a range of useful benefits and services.
Cash Advance Service – Corporate Express Cash®
While the Corporate Card can be used for most day-to-day business expenses, there are times when cash is required. If you are in need of cash on a business trip, please take advantage of our cash advance service.
You can withdraw cash at more than 1.2 million ATMs located in Japan and in more than 130 other countries*, which include hub airport terminals, most convenience stores, banks and Japan Post Bank branches.
Please note that some ATMs have terminated our cash advance service. For full details, please click here.
*This includes affiliated financial institutions (as of December 2018).
- Your Company must be registered for this service.
- Please contact your company’s Authorizing Officer to inquire about this service.
Kanto Financial Bureau No.(13) 00405
ETC Card
Why stop at highway toll gates, when you can drive through using an ETC (Electronic Toll Collection) card? American Express offers the ETC card for use with ETC equipment mounted in your vehicle to let you automatically pass ETC tollgates on roads in Japan without stopping or using cash.
Charges made by ETC cards are automatically billed to your American Express Corporate Card.
■Annual Fee for ETC card: 550 yen (tax included) per card
*Approval for issuing ETC cards is required from your company. Please contact your company’s Authorizing Officer to inquire about this service.
*You can apply for a maximum of 5 ETC cards.
*Your ETC card will be sent approximately 1 week after the application is received.
*The ETC card is exclusively for ETC use. It cannot be used as an additional American Express Card.
Golf Desk
Golf lovers will appreciate this service. Make course bookings and arrangements at more than 1,100 golf courses in Japan with no booking fee.
We can also assist you in selecting the perfect courses according to your needs.
Inquiries and Reservations: American Express Golf Desk
0120-020789 (9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays)
From Overseas: +81-3-6625-9010
Travel
The American Express Corporate Card offers convenience for frequent business travelers.
Airport Parking
Discounts from several parking services that have convenient access to domestic airports.
Airports Where This Service is Available: Narita International Airport, Kansai International Airport
*Japanese language only
Overseas Assist
Whenever you are traveling outside Japan, you have round-the-clock access to assistance with medical and legal emergencies, airline reservations, arranging ground transportation and accommodations, and other useful travel information and services. Overseas Assist is available 24 hours a day, 365 days a year. The Overseas Assist number (toll-free or collect call) varies according to the country you are calling from.
For further information, please refer to the "Overseas Assist Guide (PDF)".
*Overseas Assist is not available in Japan.
Emergency Card Replacement (In Case of Loss or Theft)
If your Card is lost or stolen, please contact the Membership Services Center immediately to avoid any potential fraudulent usage of your Card. We will issue a replacement Card free of charge.
Membership Services Center
0120-974990(24 hours a day, 365 days a year)
From overseas, call collect on +81-3-6625-9010, or call an Overseas Assist Center.
*If you require a Card immediately, we will issue you with an emergency temporary Card at your request.
*Please note that the possibility and timing of an emergency temporary Card depends on your location and the date of your request.
Unfamiliar Purchase on Statement
Please be sure to save your receipts to cross-check purchases with your monthly statement. If there is an incorrect or unfamiliar purchase on your statement, please contact the Membership Services Center. American Express will temporarily cancel the item in question and launch an investigation into the matter, together with the merchant from where it was purchased.
Prior to contacting us, we recommend that you check directly with the merchant in question regarding the purchase.
Inquiries: Membership Services Center
0120-974990(Toll Free / 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays)
From overseas, call collect on +81-3-6625-9010
Online Fraud Protection
Enjoy added protection when you use your American Express Corporate Card to shop online. American Express will cover the full amount of any unauthorized charge on your Card, so you can shop with confidence.
*Coverage is provided according to “the American Express Corporate Card Program Terms and Conditions (PDF)”.
Inquiries: Membership Services Center
0120-974990( 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays)
From overseas, call collect on +81-3-6625-9010
Travel Accident Insurance
As a Corporate Card Member, you will receive complimentary travel accident insurance. With coverage of up to ¥50 million, this valuable benefit provides you with enhanced safety and assurance while traveling inside and outside of Japan.
In the case of domestic travel, this insurance applies only when bodily injury was sustained due to an accident while on board a public conveyance*, for which payment was made with the American Express Corporate Card or in an accident due to fire or explosion while staying at hotels that were reserved and for which payment with the American Express Corporate Card was indicated or to an accident while taking part in an overnight package tour, for which payment was made with the American Express Corporate Card.
Your Corporate Card's Travel Accident Insurance is meant to be used for business travel but it can also be used as coverage for private vacations.
◆Insurance Coverage Amount (Domestic Travel)
Accidental Loss of life and/or Physical Impediment (Maximum) ¥50,000,000.
◆Insurance Coverage Amount (Overseas Travel)
Accidental lose of life and/or Physical Impediment (Maximum) | ¥50,000,000 |
---|---|
Accidental Medical Impediment (Maximum) | ¥4,000,000 |
Sickness Medical Impediment (Maximum) | ¥4,000,000 |
Personal Liability (Maximum) | ¥40,000,000 |
Baggage (Maximum) | ¥500,000(per trip) (Maximum)¥1,000,000(per insurance period) |
Rescuer's Expense | (Maximum)¥4,000,000(per insurance period) |
*In case of overseas travel, the insured person is automatically covered by the insurance. It is not necessary therefore, to fill out forms or pay a special premium for each trip taken.
*In case of overseas travel, the maximum 90 days protection applies from the time of departure from one's residence in Japan until the time of return to the residence (specifically from one day prior to the date of departure from Japan until the following date of return to Japan).
*Indemnity is paid for the current price or repair charge up to ¥100,000 per item or per pair. There is a ¥3,000 deductible charge by the insured.
◆Insured Person(s)
American Express Corporate Card Member.
Please refer to “Travel Accident Insurance (PDF)” for details.
What is Membership Rewards® ?
Membership Rewards is a customer loyalty program specifically tailored for American Express Card Members. It allows you to receive points every time you use your Corporate Card. For every 100 yen you charge to your Corporate Card you earn one point. Points can be redeemed for over 500 valuable rewards, flights and hotel vouchers. Membership Rewards points can also be transferred to our airline and hotel partner loyalty programs.
*Japanese language only
Registration is only open to Card Members in participating companies. Please contact your company’s Authorizing Officer to request this service.
*Purchases made at some merchants may not be eligible for Membership Rewards Points or may be converted at a different rate than 1 point = 100 yen.
*Certain charges, such as cashing or annual Card fees, are not eligible for points.
*Points become invalid in the case of Card account cancellation.
*Points can be accrued after Membership Rewards program registration has been completed. Please note that the registration process takes approximately two weeks after receipt of the application form.
*Corporate Card Members are not eligible for “Point Freedom”, a service where Membership Rewards points can be used to pay the monthly bill.
Enrolment in the Membership Rewards program is not automatic, and an annual fee applies.
■ Annual Membership Fee: 4,400 yen (tax included).
● If your company has not yet registered:
Please register as a company first. Your company’s Authorizing Officer needs to submit the Corporate Consent Form.
● If your company has already registered:
Please fill in the “Enrolment Application” Form below and submit it to us.
● If you don’t know whether your company has already registered:
Please contact the Membership Services Center or your company’s Authorizing Officer.
Separate enrolment fees are charged as below:
◆Membership Rewards Plus ANA Course (to transfer points to the ANA mileage program): JPY 5,500 (tax included) / annually
◆Membership Rewards Plus Program (for a higher points conversion rate): JPY 3,300 (tax included) / annually
If you have an American Express Card for private use, you can combine points with your Corporate Card. Please contact our Membership Services Center if you wish to combine your points.*
*You will be charged the Membership Rewards Program annual fee for your Corporate Card.
Inquiries: Membership Services Center
0120-974990(Toll Free / 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays)
Important information
Please refer to ”Membership Rewards Program Terms and Conditions for Corporate Card Members (PDF)”
American Express Gold Corporate Card
American Express JR TOKAI Express Corporate Card
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