Benefits and Services - Corporate Card Members | Corporate Card

American Express Corporate Card Features

Explore benefits and services available to all American Express Corporate Card Members.
To explore the benefits of the American Express^®Gold Corporate Card click here.
To explore the benefits of the American Express^®JR TOKAI Express Corporate Card click here.

Business Support

Your American Express Corporate Card helps you do business smoothly with a range of useful benefits and services.

Cash Advance Service – Corporate Express Cash^®

While the Corporate Card can be used for most day-to-day business expenses, there are times when cash is required. If you are in need of cash on a business trip, please take advantage of our cash advance service.

You can withdraw cash at more than 1.2 million ATMs located in Japan and in more than 130 other countries, which include hub airport terminals, most convenience stores, banks and Japan Post Bank branches.

Please note that some ATMs have terminated our cash advance service. For full details, please click here.

This includes affiliated financial institutions (as of December 2018).

- Your Company must be registered for this service.
- Please contact your company’s Authorizing Officer to inquire about this service.

Kanto Financial Bureau No.(13) 00405

Cash Advance Service – Corporate Express Cash

ETC Card

Why stop at highway toll gates, when you can drive through using an ETC (Electronic Toll Collection) card? American Express offers the ETC card for use with ETC equipment mounted in your vehicle to let you automatically pass ETC tollgates on roads in Japan without stopping or using cash.

Charges made by ETC cards are automatically billed to your American Express Corporate Card.

■Annual Fee for ETC card: 550 yen (tax included) per card

Approval for issuing ETC cards is required from your company. Please contact your company’s Authorizing Officer to inquire about this service.
You can apply for a maximum of 5 ETC cards.
Your ETC card will be sent approximately 1 week after the application is received.
The ETC card is exclusively for ETC use. It cannot be used as an additional American Express Card.

Golf Desk

Golf lovers will appreciate this service. Make course bookings and arrangements at more than 1,100 golf courses in Japan with no booking fee.
We can also assist you in selecting the perfect courses according to your needs.

Inquiries and Reservations: American Express Golf Desk

0120-020789 (9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays)

From Overseas: +81-3-6625-9010

Travel

The American Express Corporate Card offers convenience for frequent business travelers.

Airport Parking

Discounts from several parking services that have convenient access to domestic airports.
Airports Where This Service is Available: Narita International Airport, Kansai International Airport

Find out more

*Japanese language only

Security

Peace of mind with your American Express Corporate Card.

Overseas Assist

Whenever you are traveling outside Japan, you have round-the-clock access to assistance with medical and legal emergencies, airline reservations, arranging ground transportation and accommodations, and other useful travel information and services. Overseas Assist is available 24 hours a day, 365 days a year. The Overseas Assist number (toll-free or collect call) varies according to the country you are calling from.

For further information, please refer to the "Overseas Assist Guide (PDF)".
*Overseas Assist is not available in Japan.

Emergency Card Replacement (In Case of Loss or Theft)

If your Card is lost or stolen, please contact the Membership Services Center immediately to avoid any potential fraudulent usage of your Card. We will issue a replacement Card free of charge.

Membership Services Center

0120-974990（24 hours a day, 365 days a year）

From overseas, call collect on +81-3-6625-9010, or call an Overseas Assist Center.

*If you require a Card immediately, we will issue you with an emergency temporary Card at your request.
*Please note that the possibility and timing of an emergency temporary Card depends on your location and the date of your request.

Unfamiliar Purchase on Statement

Please be sure to save your receipts to cross-check purchases with your monthly statement. If there is an incorrect or unfamiliar purchase on your statement, please contact the Membership Services Center. American Express will temporarily cancel the item in question and launch an investigation into the matter, together with the merchant from where it was purchased.

Prior to contacting us, we recommend that you check directly with the merchant in question regarding the purchase.

Inquiries: Membership Services Center

0120-974990（Toll Free / 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays）

From overseas, call collect on +81-3-6625-9010

Online Fraud Protection

Enjoy added protection when you use your American Express Corporate Card to shop online. American Express will cover the full amount of any unauthorized charge on your Card, so you can shop with confidence.

*Coverage is provided according to “the American Express Corporate Card Program Terms and Conditions (PDF)”.

Inquiries: Membership Services Center

0120-974990（ 9:00 a.m. – 5:00 p.m., Monday through Friday, except holidays）

From overseas, call collect on +81-3-6625-9010

Travel Accident Insurance

As a Corporate Card Member, you will receive complimentary travel accident insurance. With coverage of up to ¥50 million, this valuable benefit provides you with enhanced safety and assurance while traveling inside and outside of Japan.

In the case of domestic travel, this insurance applies only when bodily injury was sustained due to an accident while on board a public conveyance, for which payment was made with the American Express Corporate Card or in an accident due to fire or explosion while staying at hotels that were reserved and for which payment with the American Express Corporate Card was indicated or to an accident while taking part in an overnight package tour, for which payment was made with the American Express Corporate Card.

Your Corporate Card's Travel Accident Insurance is meant to be used for business travel but it can also be used as coverage for private vacations.

◆Insurance Coverage Amount (Domestic Travel)
Accidental Loss of life and/or Physical Impediment (Maximum) ¥50,000,000.

◆Insurance Coverage Amount (Overseas Travel)

Accidental lose of life and/or Physical Impediment (Maximum) ¥50,000,000
Accidental Medical Impediment (Maximum) ¥4,000,000
Sickness Medical Impediment (Maximum) ¥4,000,000
Personal Liability (Maximum) ¥40,000,000
Baggage (Maximum) ¥500,000（per trip）
（Maximum）¥1,000,000（per insurance period）
Rescuer's Expense （Maximum）¥4,000,000（per insurance period）

In case of overseas travel, the insured person is automatically covered by the insurance. It is not necessary therefore, to fill out forms or pay a special premium for each trip taken.
In case of overseas travel, the maximum 90 days protection applies from the time of departure from one's residence in Japan until the time of return to the residence (specifically from one day prior to the date of departure from Japan until the following date of return to Japan).
Indemnity is paid for the current price or repair charge up to ¥100,000 per item or per pair. There is a ¥3,000 deductible charge by the insured.

◆Insured Person(s)
American Express Corporate Card Member.

Please refer to “Travel Accident Insurance (PDF)” for details.

Accidental lose of life and/or Physical Impediment (Maximum)	¥50,000,000
Accidental Medical Impediment (Maximum)	¥4,000,000
Sickness Medical Impediment (Maximum)	¥4,000,000
Personal Liability (Maximum)	¥40,000,000
Baggage (Maximum)	¥500,000（per trip）（Maximum）¥1,000,000（per insurance period）
Rescuer's Expense	（Maximum）¥4,000,000（per insurance period）

Rewards

Use your Corporate Card to earn points towards your choice of exciting rewards.

It pays to use your Corporate Card for all your business expenses.

What is Membership Rewards^®?

Membership Rewards is a customer loyalty program specifically tailored for American Express Card Members. It allows you to receive points every time you use your Corporate Card. For every 100 yen you charge to your Corporate Card you earn one point. Points can be redeemed for over 500 valuable rewards, flights and hotel vouchers. Membership Rewards points can also be transferred to our airline and hotel partner loyalty programs.

Find out more

*Japanese language only

Registration is only open to Card Members in participating companies. Please contact your company’s Authorizing Officer to request this service.

*Purchases made at some merchants may not be eligible for Membership Rewards Points or may be converted at a different rate than 1 point = 100 yen.
*Certain charges, such as cashing or annual Card fees, are not eligible for points.
*Points become invalid in the case of Card account cancellation.
*Points can be accrued after Membership Rewards program registration has been completed. Please note that the registration process takes approximately two weeks after receipt of the application form.
*Corporate Card Members are not eligible for “Point Freedom”, a service where Membership Rewards points can be used to pay the monthly bill.