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Contact Us

Card Usage

Corporate Services Center

For Authorizing Officers, Contact Persons

03-6625-9110
(9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays)

Membership Services Center

For Card Members

0120-974990
(9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays)


Services

Travel Insurance Help Desk

Report an accident, request an insurance certificate, or for any other insurance related inquiries.

0120-234586
(9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays)

 

Corporate Credit Service (Pre-Authorization)

If Card Members plan to make an unusually large purchase in Japan, or when travelling overseas, we recommend that they contact us for pre-authorization.

03-6625-9133
(9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays)

@ Work Support Desk (Corporate Services Center)

Inquire about implementing and utilizing @ Work.

03-6625-9110
(9:00 a.m. - 5:00 p.m., Monday through Friday, except holidays)

japancast@aexp.com (Email)


Calling from Overseas?

Overseas Assist

For assistance when abroad, Overseas Assist can support you 24-hour a day.

Please see here for phone numbers for each country.


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