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Chip & PIN and Contactless Payments

With Chip & PIN and Contactless Payments, making a purchase has never been simpler.

How to use Chip & PIN

The microchip inside your Card that keeps you safe while you shop.

Step 1

Insert your Chip Card into the terminal; it will stay there for the duration of the transaction.

Step 2

Follow the prompts and key in your unique four-digit PIN to authorize the transaction. Your PIN replaces your signature.

Step 3

You will be given a receipt to confirm that your transaction has gone through successfully.

How to select and view your PIN

We’ve made PIN management easy through your Online Services Account. Log in to your Account for information.

Frequently asked questions

From PIN management to Card security, find out everything you need to know about Chip & PIN payments below.

How to make a purchase with Contactless:

Contactless is the quick, easy and secure way to make payments up to $200 with your American Express Card. Simply tap your Card on the terminal, wait for the beep and you’re done.

Step 1

Check your Card and the store or reader has this Contactless symbol

Step 2

Tap your Contactless Card on the reader

Step 3

Spend up to $200 in a single transaction without a PIN

Shop Confidently

Contactless is just as secure as Chip and PIN, and you are still protected by the same fraud protection and other guarantees.

Managing your Account on the go

Mobile App Amex

Use the American Express Mobile App to manage your Account, check your balance and view your transactions.

Membership that gives you more

As an American Express Card Member you can take advantage of more travel benefits, richer rewards and outstanding service, plus 24/7 Global Support.