Fraud protection

Feel secure knowing we make fraud protection our business.



Simple steps to help you stay protected

Step 1 

Check your statements thoroughly as soon as you receive them. This is also easy to do with Online Services where you can check your transactions daily.

Step 2

Register for Account Alerts with Online Services which gives regular email or SMS updates on your Account balance.

Step 3

Register for Push Notifications via the Amex App to receive Account updates on the go.

Fraud prevention

It’s all about patterns. Our intelligent security systems continually monitor your spending patterns for anything odd, helping stop fraud in its tracks. Your Account is regularly scanned and if we detect something unusual, we’ll contact you to check it’s a purchase you made.

Preventing Identity Theft

Identity theft occurs when someone obtains personal information without your consent. Learn ways you can prevent identity theft and what to do if you think you’ve been targeted by identity theft.

Frequently asked questions

Membership that gives you more

As an American Express Card Member you can take advantage of more travel benefits, richer rewards and outstanding service, plus 24/7 Global Support.