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Platinum Travel Insurance

Complimentary worldwide travel insurance for you, your partner and your dependent children up to the age of 24.


The information below provides only a summary of the Platinum Travel Insurance policy. You should read the full terms and conditions (found here) which contain the insuring clauses, exclusions, conditions and limits to determine if the policy is suitable for Your circumstances.


General Terms and Conditions Applicable to Platinum Assistance Services 

  • Any fraud, forgery or false evidence on the part of You will automatically end all obligations to provide You with Platinum Assistance Services.
  • Chubb Assistance cannot be held responsible for non-execution or delays resulting from any cause or event not reasonably within its control, making impossible the execution of the terms and conditions.
  • Chubb Assistance will not reimburse costs relating to events that it was not contacted about in the first instance in accordance with the terms and conditions.

*these general terms and conditions apply to Sections M-O of the terms and conditions. 


IMPORTANT INFORMATION: No matter where you are in the world, if the unexpected happens on your travels and a medical emergency arises, your first port of call is Chubb Assistance. In the event of an incident and to ensure you get appropriate, and fast, treatment from a doctor who speaks your language, you must call Chubb Assistance on +64 9 374 1774 or the number on the back of your Card before seeking medical treatment, or you may be responsible for your medical expense costs. The American Express Platinum Card insurance is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits) – see the full terms and conditions available at You must use your American Express Platinum Card to pay for your return trip in order to be eligible for the travel insurance or pay for eligible items in order to be covered under the insurance. For Smartphone Screen Cover, maximum of 2 claims per 12 month period, maximum cover of $500 per claim and an excess of 10% of the claimed amount applies. The insurance is underwritten by Chubb Insurance New Zealand Limited (Company Number 104656, FSP No. 35924)) under a group policy held by American Express International (NZ), Inc. (Company Number 867929). Card Members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This information does not take into account your personal circumstances, objectives, financial situation or needs and does not constitute financial advice. You should consider the terms, conditions, exclusions and limitations of the policy, and obtain financial advice if required, before making any decisions about the insurance policy. 


Please view the full insurance coverage terms and conditions here.


Please note Additional Cards are referred to as Supplementary Cards in some Terms and Conditions and marketing material.
All terms defined in the terms and conditions apply to this webpage.