MATCHESFASHION
Preferred access to personal shoppers and invitations to exclusive events
Effective 31 March 2021, MATCHESFASHION - Premium Benefit will no longer be a available for The Platinum Card. Cardmembers who are already enrolled in the benefit will continue to have the benefits until Matches Fashion decommission on their site on 1 July 2021.
MATCHESFASHION is the modern luxury-shopping destination for men and for women, bringing you the finest fashion edit. Discover over 400 established and emerging designers from Saint Laurent to Lanvin, Valentino and Dolce & Gabbana. With over 20 years’ experience in luxury fashion, MATCHESFASHION prides itself on unrivalled customer service. You can choose to experience this digitally – online and through MyStylist, their dedicated fashion-concierge team that offers expert styling advice and bespoke recommendations – and physically, in their London stores and at No.23, their private-shopping townhouse.
MATCHESFASHION is pleased to offer Platinum Cardmembers complimentary local delivery in-store, complimentary in-store tailoring, preferred access to personal shoppers and invitations to exclusive events both in London stores and selected global cities. Please contact your Platinum concierge to pre-book personal shopping. Please use this voucher to redeem other benefits in store or sign in online.
• Cardmembers should review the benefit with MATCHESFASHION before redeeming to establish eligibility and to identify any inclusions/exclusions.
• This is a complimentary benefit. Cardmembers must demonstrate their eligibility online by registering through the link provided by American Express or in store by either presenting their Platinum Card, eligible voucher or pre-booking through the concierge for their American Express Card. Any purchases must be made with an eligible American Express Card.
• Cardmembers should contact MATCHESFASHION for any issues or grievances related to the benefit fulfilment.
• Benefits are subject to availability.
• For in-store benefits, Cardmembers should review store opening hours and participating locations.
• Complimentary entry level shipping is available on standard shipping only and is not valid for UK Cardmembers.
• Cardmember should review the MATCHESFASHION shipping policy before initiating a transaction online.
• Any additional charge (if applicable) shall be paid by the Cardmember if a non-delivery occurs because of a Cardmember’s error (unless specified otherwise by merchant).
• Complimentary tailoring available for in store purchases, excluding denim and sale items.
• The time permitted with the personal shopper is flexible and will be determined once the booking has been finalised between MATCHESFASHION and the Cardmember.
• Any additional benefits would be available in store only and will be specified by MATCHESFASHION.
• This benefit is available until 31 March 2021.
• Event bookings must be made through the Cardmembers concierge for their American Express Card.
• American Express shopping night times are organised by MATCHESFASHION and Cardmembers should review communications from MATCHESFASHION for participating stores and logistics.
• For private shopping, hours are subject to availability and are not available for groups. MATCHESFASHION will not wait more than 15 minutes past agreed upon time.
• Only one code is allowed to be redeemed per transaction online.