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Audit Event Log

To access Audit Trails, go to Payment History > Audit Trails then enter the Start Date and End Date of the user activity you want to audit. You can further filter your results by making selections from the Master Access Type, User List or Access Type drop-down menus. Then click Search in the lower right of the page.

TIP: Your search results will be listed in 30-day increments. You can export this list to an Excel document by clicking Download File in the lower right of the page, or download a PDF version by clicking Download PDF.

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New to American Express? Give us a call on 1 833 319 7265. Our Customer Service team is available 24 hours a day, Monday through Friday.

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