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Creating a Rate Alert

To access Rate Alert, go to My Account > Rate Alert, then:

  • 1Click on the Create Rate Alert tab, and select the currency you want American Express to monitor from the Currency drop-down menu.

  • 2Fill in the approximate Amount, the specified Rate and the date you’d like the monitoring to stop (the Expiry Date).

  • 3Choose the Users you wish to receive the rate alerts, and whether the alerts should be sent via SMS or email.

  • 4Click Create Rate Alert in the lower right of the page.

Viewing/Modifying Rate Alerts

To manage your alerts, click on the View/Modify Rate Alerts tab. You can delete alerts individually or all at once by checking the appropriate box and clicking Delete in the lower right of the page.

NOTE: Rates may fluctuate,and there is no guarantee the specified rate will still be available when you have logged into the FX International Payments platform.

Contact us

Existing members

Our Customer Service team is available 24 hours a day, Monday through Friday. 1 833 319 7265.

New members

New to American Express? Give us a call on 1 833 319 7265. Our Customer Service team is available 24 hours a day, Monday through Friday.

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