On October 4, 2018, the Premier Rewards Gold Card will become the American Express® Gold Card. Please see below for answers to some frequently asked questions.
What new benefits are being added to The American Express® Gold Card?
Starting on October 4, 2018, Card Members who have the Gold Card will receive 4X Membership Rewards points at U.S. Restaurants and U.S. Supermarkets (for up to $25,000 per year in Supermarket purchases, then 1X). Gold Card Members will also be able to enroll in the $120 Dining Credit, which provides up to $10 in monthly statement credits after using the Gold Card at participating partners. These new benefits are in addition to the other benefits that currently come with the Gold Card Membership.
Which Gold Card products will receive the new benefits?
The American Express® Gold Card, formerly known as “Premier Rewards Gold Card from American Express,” will receive the new benefits.
When will Gold Card Members receive the new benefits?
Effective October 4, 2018, all existing Premier Rewards Gold Card Members will receive the new benefits of the American Express Gold Card.
What is the $120 Dining Credit?
Gold Card Members can earn up to $10 in monthly statement credits after they pay with the Gold Card at participating partners. This is an annual savings of up to $120. To receive this benefit, Gold Card Members must enroll either online via their benefits dashboard page or by calling the number on the back of their Card.
What is the 4X Membership Rewards points at U.S. Restaurants benefit?
What is the 4X Membership Rewards points at U.S. Supermarkets benefit?
Will any of the current benefits of The American Express Gold Card be removed?
In October 2019, the 2X on U.S. Gas Stations will be removed from the Gold Card for all current Gold Card Members who were approved before October 4, 2018. All other existing benefits will remain on the Gold Card, such as: up to $100 Airline Fee Credit for incidental fees like baggage on your selected airline each year, access to The Hotel Collection, no foreign transaction fees, Personalized Travel Service, and membership to The Travel Collection by Travel Leader’s Group.
What if Gold Card Members don’t want to receive the new benefits?
Starting October 4, 2018, all Gold Card Accounts will receive the new benefits. We have several product options for Card Members to select from, if the Gold Card no longer fits their needs. Please call the number on the back of your Card if you desire a different American Express Card product, and we will be happy to help you find a Card that best meets your needs.
New Metal Card
How can Gold Card Members get the new metal Card?
Current Gold Card Members can request the new metal Card beginning on October 4th, 2018 by going online or by calling the number on the back of their Card. Alternatively, if a Card Member does not proactively request the new metal Card, he or she will receive a metal Gold Card upon his or her renewal date.
How can Gold Card Members get the limited-edition Rose Gold Card?
The limited-edition Rose Gold metal Card is only available October 4th, 2018 – January 9th, 2019. Current Gold Card Members can request the limited-edition Rose Gold metal Card by logging into their account and clicking on the, “Chat” feature in the bottom right hand corner. Alternatively, a Card Member can call the number on the back of his or her Card for assistance.
Can my Additional Card Members also get the new metal Card?
Yes, when you request a metal Card, your Additional Card Members will also receive a card with the new metal design. Please note that whichever card the Primary Card Member requests will be the same version that all Additional Card Members will receive. For example, if a Card Member replaces his or her current Card with a metal Rose Gold Card, the Additional Gold Card Members will also receive metal Rose Gold Cards.
Is there a difference between the Gold Card and the limited-edition Rose Gold Card?
The only difference is the color of the Card. Both versions have the same annual fee, benefits, and services.
Can Gold Card Members continue to use their current Card?
Yes, Gold Card Members can continue to use their current Card.
What is the new annual fee for Gold Card Members?
The annual fee for the Gold Card will be $250. If you are a current Gold Card Member, your new annual fee will be effective on your anniversary date, on or after April 1, 2019. You will be notified in 2019 regarding your personal renewal date.
Why is the fee increasing for Gold Card Membership?
The annual membership fee allows us to deliver and maintain the level of award-winning customer service our Card Members have come to expect from us. This increase will allow us to add all of the enhancements to your Card, such as the 4X points at U.S. Restaurants, 4X points at U.S. Supermarkets, and up to $120 annual dining credit. The annual fee also ensures we can continue providing you with valuable protections and travel benefits like the airline fee credit, 3X points on airfare, no foreign transaction fees, and more.
What is the annual fee for Additional Cards?
Gold Card Members can continue to add 5 Additional Gold Cards on their account for no additional annual fee. Each Additional Gold Card after the first five is $35.
Why is the name changing from Premier Rewards Gold to the American Express Gold Card?
We’re changing the name to simplify and emphasize that it’s our primary Gold Card product for consumers, as well as better differentiate this Card from the other American Express Gold Card products.
What is changing for Additional Gold Cards?
There will be no change for Additional Gold Cards. If you replace your current Card with a metal Gold Card, then your Additional Gold Cards will also be replaced with the Gold metal Cards. If you replace your Card with the limited-edition Rose Gold metal Card, then your Additional Gold Cards will also be the limited-edition Rose Gold metal Card.
What is the difference between the American Express® Gold Card for consumers and the American Express® Business Gold Card?
Why is the new Card contactless?
We are committed to bringing the latest technology and greatest convenience to our Card Members. With a contactless card, our Card Members can make quick and easy payments with a simple tap at participating merchants.
Applying for the Gold Card
How do I apply for the Gold Card?
How do I apply for the limited-edition Rose Gold Card?
Can I upgrade from the Green Card to The Gold Card?
Green Card members are eligible to upgrade to The Gold Card. Call the number on the back of your Card if you are interested in upgrading to The Gold Card.
Can I transfer from the Platinum Card to The Gold Card?
Platinum Card members are eligible to transfer to The Gold Card. Call the number on the back of your Card if you are interested in changing to The Gold Card.
If I apply for the Gold Card, can I add Additional Card Members to my account?
Yes, you can add up to 5 Additional Card Members to your account for no additional annual fee. Additional Gold Card Members on your Gold Card Account will incur a $35 annual fee after the first 5 Additional Cards. Your Additional Cards will be the same color as the Account Owner’s Card.
If I apply now, what will my annual fee be?
If you apply today, your annual fee will be $250.
What is Payment Flexibility?
With Payment Flexibility, Card Members can carry a balance with interest on eligible purchases of $100 or more, giving them more control over the amount to pay. When payment is due, Card Members can choose to pay their full balance, the minimum due, or any amount in between.
Existing Travel Benefits
What is the Airline Fee Credit?
Gold Card Members can earn up to $100 in annual statement credits when they pay with The Gold Card at participating airlines. To receive the benefit, Gold Card Members must enroll by selecting their airline of choice either online via their benefits dashboard page or by calling the number on the back of their Card. Credits can be used for incidental fee purchases such as checking a bag or an in-flight meal.
What is The Hotel Collection?
Gold Card Members can book hotel reservations through The Hotel Collection with American Express Travel. Gold Card Members who stay at participating properties for at least two consecutive nights will receive $75 hotel credit and a complimentary room upgrade, when available here
What is Personalized Travel Service?
Gold Card Members can get access to a team of travel professionals who are ready to help with your travel needs, including booking worldwide destinations, reserving hotel rooms and transportation, and planning cruise and tour packages. Call the number on that back of your card to get started.
What is the Travel Collection by Travel Leaders Group?
Gold Card Members can enjoy membership in The Travel Collection by Travel Leaders Group at no additional cost. To receive the benefit, Gold Card Members can call (877-485-8053) to enroll in the membership. The Travel Collection specialists can help Card Members access discounts and amenities when booking eligible flights, hotels, car rentals, and tours.