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Return Protection¹

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1. Return Protection can refund you for eligible purchase(s) charged entirely on an eligible American Express® Card. Coverage is limited to 90 days from purchase, up to $300 per item and up to a maximum of $1,000 per Card Member account per calendar year based on the date of purchase. Shipping and handling costs for the purchase will not be refunded. Items are eligible if they are in the original purchase condition and if they cannot be returned to the merchant from which they were originally purchased. Certain purchases are not eligible for refund, e.g. motorized vehicles, perishable items, computer software, and jewelry. Other important exclusions apply. Purchases must be made in the 50 United States of America, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, American Samoa, Federated States of Micronesia, Marshall Islands, Palau, Guam and Northern Mariana Islands. You may be required to send the purchased item to us, in which case we will reimburse you for that shipping cost. Return Protection is subject to additional important terms, conditions and exclusions. 

Learn more about the benefits Card Membership can provide. Select the Card below to read the full terms and conditions for Return Protection related to that Card. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits.

American Express®
Green Card
American Express®
Senior Green Card
American Express®
Gold Card
American Express®
Senior Gold Card
American Express®
Gold Card for
Ameriprise Financial
American Express®
Premier Rewards
Gold Card
Platinum Card® from American Express
The Platinum Card® from American Express for Ameriprise Financial
The Platinum Card®
from American Express
for Mercedes Benz
The Platinum Card®
from American Express
for Morgan Stanley
The Platinum Card®
from American Express
for Goldman Sachs
One from
American Express®
Zync from
American Express®
American Express®
Platinum Credit Card
American Express®
Credit Card
Delta SkyMiles®
Credit Card
Blue Delta SkyMiles®     Credit Card
Gold Delta SkyMiles®
Credit Card
Platinum Delta SkyMiles® Credit Card
Delta Reserve® Credit Card
Hilton HonorsTM Card from
American Express
Hilton HonorsTM Surpass®
Card from
American Express
Starwood Preferred Guest®
Credit Card
from American Express
PlentiSM Credit
Card from Amex
Blue from
American Express®
Blue Cash® from
American Express
Blue Cash Everyday® from American Express
Blue Cash Preferred® from American Express
Blue Sky from
American Express®
Blue Sky Preferred® from American Express
Clear from
American Express®
Amex EveryDay®
Credit Card
Amex EveryDay® Preferred Credit Card
Mercedes-Benz Credit
Card from
American Express
Morgan Stanley Credit
Card from
American Express
Schwab Investor Card®
from American Express
The American Express
Platinum Card® for
Schwab
Platinum Optima® Card
The Plum Card®
Business Green
Rewards Card
Business Gold
Rewards Card
Business Platinum Card®
Gold Delta SkyMiles®
Business Credit Card
from American Express
Platinum Delta SkyMiles® Business Credit Card
Delta Reserve for Business Credit Card
Starwood Preferred Guest®
Business Credit Card