Welcome to the Help Center

How do I contact American Express?

As a Card Member, you can reach us anytime through your online account at americanexpress.com.

Once you're logged in, look for the "Chat" icon in the bottom corner of the "Home" screen. You can also call us at the phone number on the back of your Card.

Related Questions
How do I create or add an online account for my Card?
Where can I find my account number?
How do I update my address?

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Frequently Asked Questions

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Chat with Us

Visit your Account and locate the chat icon in the bottom

right corner of your screen.