The Plenti program has ended.
At this time, all Plenti accounts have been closed and all unredeemed Plenti points have expired. Some Plenti partners will be transitioning to new independently run loyalty programs. Please see below for more information.
Thank you for your participation in Plenti.
-The Plenti Team
Plenti FAQs
What is changing with the Plenti program?
The Plenti program ended on July 10, 2018.
Can I still earn points?
No. You can no longer earn Plenti points.
Can I still access my account?
No. You can no longer access your Plenti account, all Plenti accounts have been closed.
What happened to my Plenti points?
All unredeemed Plenti points expired when the program ended on July 10, 2018, in accordance with the Plenti Terms and Conditions.
For fully enrolled Plenti members who enrolled in Plenti through Exxon or Mobil, or who shopped at Exxon or Mobil between July 10th, 2017 and July 10th, 2018 and have not opted out of data sharing with partners, Exxon and Mobil will replace all unredeemed Plenti points with new points in their new loyalty program.
For fully enrolled Plenti members who did not opt out of data sharing with partners, and who enrolled in Plenti through BI-LO, Winn-Dixie, Harveys or Fresco y Mas, or shopped at BI-LO, Winn-Dixie, Harveys or Fresco y Mas with Plenti between July 10th, 2017 and July 10th, 2018, BI-LO, Winn-Dixie, Harveys and Fresco y Mas will replace all unredeemed Plenti points earned at their stores with new points in their new loyalty program.
The issuance of replacement points could take two weeks or more after the Plenti program has ended.
If I return an item that I purchased using points, how will I receive a refund?
If you purchased an item using points and then returned the item now that the Plenti program has ended, the type of refund you receive will be up to the policy of the partner where you made the purchase. If you have questions about the refund policy, please reach out to the individual partner where you made the purchase with any questions about the refund policy.
Where can I find more information about the partners’ new loyalty programs?
If you have questions about the partners’ new loyalty programs, please reach out to individual partners:
BI-LO: www.bi-lo.com
BI-LO Customer Support Center
By phone: 1-844-745-0463
Exxon and Mobil: www.exxon.com/rewards
Exxon and Mobil Customer Support
By phone: 1-888-739-2730
Fresco y Mas: www.frescoymas.com
Winn Dixie Customer Support Center
By phone: 1-844-745-0463
Harveys: www.harveyssupermarkets.com
Harveys Customer Support Center
By phone: 1-844-745-0463
Rite Aid: www.riteaid.com
Rite Aid Customer Care
By phone: 1-800-RITE AID or 1-800-748-3243
Winn Dixie: www.winndixie.com
Winn Dixie Customer Support Center
By phone: 1-844-745-0463
What will happen to my personal information now that the Plenti program has ended?
American Express, as the operator of Plenti, will continue to use, share and protect your personal information in accordance with the Plenti Consumer Privacy Notice and Plenti Online Privacy Statement. For example, we may continue to use and share your personal information to service your account or respond to legal inquiries.
If you previously consented to share your personal information with Plenti partners, they will treat your data in accordance with their own privacy policies.
Can I still revoke consent to share my personal information with Plenti partners now that the Plenti program has ended?
No. Your account is now closed and you are no longer able to update your account including your privacy choices.
What if I no longer want to receive marketing from specific partners now that the Plenti program has ended?
You must go directly to each partner to make any changes to your marketing elections. The marketing choices made directly with one Plenti partner do not impact other partners. Additionally, the privacy choices you previously made with Plenti do not impact any marketing choices made directly with Plenti partners.
Plenti Legal and Privacy
Terms Applicable to Plenti
Plenti is subject to the following terms, conditions and legal disclosures/notices. Any links or URLs included in these documents may no longer be accessible.
Terms and Conditions
Online Privacy Statement
Consumer Privacy Notice
Plenti Contact
Please note the following email addresses and phone number are no longer serviced.
abuse@email.plenti.com
abuse@servicing.plenti.com
apps@plenti.com
partners@plenti.com
press@plenti.com
spoof@servicing.plenti.com
plentiprivacy@aexp.com
1-855-PLENTI1 (1-855-753-6841)