Shop confidently whenever you use your American Express® Card, thanks to our advanced fraud protection systems.
From account monitoring to online safety protection and fraud alerts, we make sure you're in safe hands.
If you think you've been a victim of fraud, we're here to help. Call us immediately at 1-800-528-4800 (toll free) or log in to your account and chat with us live.
Global Assist® Hotline1
Whenever you travel more than 100 miles from home, you may be eligible for 24/7 emergency assistance and coordination services, including medical, legal, and passport referrals, emergency cash wires, and missing luggage assistance. Card Members may be responsible for the costs charged by third-party service providers.
Emergency Card Replacement
Has your Card been lost or stolen abroad? Call us at 1-336-393-1111 (collect) or live chat with us here. You’ll receive a replacement Card, usually within two business days.2
Learn more about how American Express helps keep you safe and secure, at home and abroad.
It makes a world of difference knowing you and your Card are safe and secure abroad with American Express® Card assistance . Wherever you go, we’re with you all the way
With multiple layers of protection, your American Express® Card linked to your mobile wallet, is the go-to Card for added fraud protection when you're out and about.
We take cybersecurity seriously and value the contributions of the security community at large. The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and data.
Protecting yourself from fraud
Phishing and Scam Awareness
Protect yourself from phishing and scams by learning how to recognize imposters and spot their tricks before it’s too late.
When it comes to protecting your identity, we have a number of easy tips to help you avoid identity theft. Learn more about how you can keep your details safe and secure.
To learn how American Express protects your privacy, visit our Privacy Center.
1 Other terms and conditions apply. Learn more.
2. Card delivery times may vary dependendent on location, and charges may apply.