Yes, I am a Corporate Cardmember
Please help us to keep your Account information up to date
Why is this necessary?
The United Kingdom’s Money Laundering Regulations and Financial Code require American Express as a financial institution to periodically check your Account information. This applies to all financial institutions. This prevents us from being obliged to suspend your Card.
For Corporate Cardmembers, we need to verify the following information:
- Full Legal Name
- Full Residential Address
- Date of Birth
- Citizenship/Nationality
- Proof of Identity
- Proof of Residential Address
Please Note: We may not need you to provide all of this information, our communication will indicate what we need.
Prevent your Corporate Card from being suspended
Failure to receive the required information within the specified timeframe stated in our communication will lead to suspension of your Card and eventually cancellation. This is because the information is necessary to comply with our regulatory obligations (AML).
Thank you for your cooperation and trust in American Express.
We look forward to receiving your information.
Please note: you may have to provide your information to American Express again, even if you have recently provided this or already provided this when you set up of your Card. American Express is required to regularly review all customer information to ensure that the information we have is complete and up-to-date.
Still have questions?
Please check the Frequently Asked Questions below
Would you prefer to speak with us? Please call the number on the back of your Card or Chat With Us online.
As a financial institution American Express is required to collect, update and review the information we hold about our Cardmembers to meet our regulatory obligations. By law, all banks and other businesses providing financial services, including American Express, must identify and verify the identity of any individual or organisation who wants to open an Account or buy any financial product/service from them. This constant vigilance is not only required when opening an Account but also throughout the relationship.
AML (the Anti-Money Laundering and Anti-Terrorist Financing Act) aims to prevent or combat money laundering and terrorist financing to ensure the integrity of the financial markets. AML requires American Express to check your information regularly. This applies to all financial institutions.
We are legally required to undertake certain procedures to establish the identity of our Cardmembers, as well as ensure the information we have on file for our existing Cardmembers is kept up to date.
As American Express is a financial institution, we are required to adhere to our regulatory obligations. In order to do this, we are required to periodically update our Cardmembers information. Your information will not be used for any purpose other than what is disclosed in the Account Information and Data Protection Section of your agreement.
We are under a regulatory obligation to hold this information about our customers. If we are not able to successfully update our records after a period, your Account will be suspended and eventually cancelled.
American Express has a legal obligation to identify and verify all persons with whom we have a relationship, including Corporate Cardmembers. This applies to both business customers and private individuals.
The email or letter that you have received from us will state within how many calendar days this is expected from you. We ask you to complete the update process within the specified period.
After your information has been updated, we will check the information and the supplied documents. If we require any furter information we will contact you again.
