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What is
Credit Card
surcharging?

Discover why ‘Surcharge Free’
is better for everyone.

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The scoop on surcharge fees.

A Card surcharge is a fee that businesses pass on to you when you make a purchase using your Credit, Charge, or Debit Card, which may not be included in the stated cost of the good or service. Each business will incur different costs, therefore the cost of a surcharge may differ from one business to another.

What does American Express® think of surcharging?

We don’t believe in surcharging our customers, and we are working hard to educate businesses about the damage it can cause to customer satisfaction and loyalty. For us, the decision not to surcharge is an easy one.

 

 

What you can do about surcharging?

The best way to show a business that you don’t approve of surcharging is to tell them directly, before taking your business somewhere else. If there’s a business that specifically surcharges American Express Cards, please let us know and we’ll see if there’s anything we can do to change this.

 

Like to know more about Credit Card surcharging?

Watch one of our videos below:

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Putting the customer first

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Man packing jeans into suitcase

Surcharging leaves an impression

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Man packing jeans into suitcase

How does surcharging impact online shopping?

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Where is American Express accepted?

 

American Express is already accepted at hundreds of thousands of places around
Australia, including the places you love to shop, so you can enjoy membership
benefits and rewards more often.

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What do you want from a Card?

Everyone’s different, so you need a Card that has benefits that best suit your lifestyle.
Choose the Card with benefits that best suit you.

Rewards

Earn Membership
Rewards points from
everyday spending

Frequent Flyer

Maximise rewards
for every trip

Platinum

Enjoy premium
benefits and service

No Annual Fee

Save more with no
annual fee

David Jones

Make your everyday
spend go further

Live life to the fullest with American Express Membership

As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding and services that open more doors around the world.

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