How to pay your Credit Card bill.

Paying your bill online for Personal and Business Card Members

This fast, simple payment method allows you to register your bank details via Online Services, then pay your American Express bill from either Online Services or the Amex Mobile App.

You only need to register your details once, and it’s secure, so you don’t need to worry about your details falling into the wrong hands.

Getting set up is easy – you’ll just need your BSB and Account Number handy.

Paying your bill with the Amex Mobile App

Download the Amex Mobile App and make payments on your Account wherever you are. You can also check your Membership Rewards points balance and use points to pay off your purchases straight from your mobile¹.

Paying your bill via BPAY^®

You can pay your Credit Card bill directly from your bank account using BPAY^®.

• For all Cards excluding David Jones Cards: Biller Code: 5082
• For David Jones Credit Cards: Biller Code: 88013
• Customer Reference Number: Your 15 digit Card number

It’s important to know that BPAY^® payments can take up to three business days to process, so you should make the payment at least three business days before your statement due date.

The daily BPAY transaction limit for American Express payments is $1,000,000. However, Banks may have a lower default payment threshold. To request a higher transaction limit, please contact your remitting bank.

Paying your bill via Direct Debit

A Direct Debit lets you pay bills automatically, so you don't have to worry about missing due dates. Simply provide your bank account details to American Express, and tell us the amount you’d like to pay each month.

Please note, our online enrolment is not available for Direct Debit payments from Joint Accounts.

Alternatively, if you have a Joint Card Account or would like to set up a Company Account, you will need to complete an application form.

• Credit Card Direct Debit Form

• Charge Card Direct Debit Form

• David Jones Card Direct Debit Form

You will receive a letter to confirm if your enrolment has been successful or not. Keep in mind that it’s important you continue paying your Account using another payment option until your Direct Debit plan begins.

Paying your bill via cheque

You can choose to pay your Credit Card bill by cheque. Simply make your cheque payable to American Express,
write your Card number and name on the back of the cheque and send it to:
American Express, GPO Box 4344, Sydney NSW 2001.

Remember, it can take a few days for your cheque to reach the post office. You'll need to factor this in, so you don't miss your due date.

Both American Express and David Jones Stores will no longer accept cheque as a form of payment for your American Express Card effective 30th April, 2020.

Paying your bill in person

You can make payments in person at any Australia Post Office. Simply take your cash or cheque, your Card, and your current posted Card Account statement with you. Cash payments are limited to no greater than your current Card Account closing balance and you will be charged a $3 handling fee. It can take up to 24 hours to process your payment. If you’re enrolled in Online statements then you won’t be able to pay in person.

Understanding your bill

Find out everything you need to know about understanding your Card bill, including minimum repayments, setting up an automatic payment, late payment fees, and more.

Live life to the fullest with American Express Membership

As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding, and services that open more doors around the world.