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Don’t take the bait. Learn how to spot a phishing email scam and what to do if you think you've received one.
Phishing is a common online scam where fraudsters send emails pretending to be from a bank, Credit Card company or other trusted organisation. They usually try to trick you into clicking on a link, often to update your password to avoid your Account being suspended.
If you click the link in the email, you’ll actually be taken to a website that looks genuine - but is actually a fake site designed to trick you into entering personal information such as log-in details and Card Account details.
If you receive an email relating to American Express that you believe could be fraudulent, immediately forward it to AUemailfraud@americanexpress.com. Please do not include your Account number in the email.
If you feel your American Express Account information has been compromised, please contact American Express immediately by calling the number on the back of your Card.
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