American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express

 

 

Online Merchant Service Help Centre

 

 

From how to check your payments to how to respond to dispute cases online, here's everything you need to get the most out of your Online Merchant Account.

 

 Website help

Video Tutorials

Watch these short videos to get the hang of how to navigate through the site and how to use various helpful tools.

 

 

Registering for an Online Merchant Account

 

Create your own account with a few simple steps.

 

 

 

Payments

 

View and download payment and transaction information.

 

 

Disputes

 

Manage Disputes quickly and efficiently.

 

 

 

Account Services

 

Update your merchant account details all online.

Frequently Asked

 

Questions

General

 

Payments

 

Disputes

 

 

 

Need to talk to us?

 

Have your ten digit Merchant number on hand to help us serve you efficiently. In order to protect your Account, we will ask you some security questions to verify your identity when you call.

 

CALL US

1300 363 614

General Enquiries

8:00am - 6:00pm Monday - Friday

AEST/AEDT

 

 LIVE CHAT

You must be registered for an Online
Merchant Account to use live chat.

Log in to get started.

Register for an Online Merchant Account