“We are a full-service traditional pharmacy combined with health, wellness and wellbeing products in Dee Why. We are always looking for ways to evolve our offering while maintaining the friendly, local pharmacy reputation. Leading a small business is hard work. I have been a pharmacist for 25 years and there are always challenges, from customers, suppliers, to staff, rosters, and budgets and, of course, all the added pressure of dealing with the pandemic.
American Express relieves some of those stresses through its marketing and promotional activities, helping us reach new customers. We offer American Express because of customer needs, and it provides people with choice. Businesses will do almost anything to win a customer, keep the customer and look after a customer. And if that customer chooses to use Amex, then that’s what we need to provide.
We want the customers to visit us and have a seamless experience. We want them to purchase the products they need, get good service and choose a payment option that’s best suited to them. We see new customers every day, and many people choose to use their American Express Card.
We’ve been participating in Shop Small since the very beginning. It is a great and important initiative because it encourages shoppers to support their local businesses. It puts business operatives, like us, front of mind.”
Follow Lawler’s WholeLife Pharmacy and Healthfoods - Dee Why on Instagram: @wholelifelawlers