Seniors Support

Manage your account online. It’s easy, quick and secure. You will be able to:

• Monitor Purchases
• Check Spending Power
• Request a Change to Your Credit Limit
• Get Statements Faster
• Receive Payment Alerts
• Make One-Time Payments
• Add an Additional Card
• Replace a Card
• Update Your Contact Information

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Everyday peace of mind at your fingertips:

Track spending, make payments and get important push notifications from virtually anywhere.

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Feel secure knowing we make fraud protection our business.

To help you stay protected, learn more about how to prevent identity theft, and tips on what to do if you believe you have been a victim of identity theft.

For additional details about financial abuse, prevention, and who to call for help, please visit the Canadian Bankers Association financial abuse page.

Wherever you go, let American Express help make your everyday easier, more secure, and more rewarding. Visit our Shop Confidently page to learn about how to spend on the go and how we put security first.

Learn everything there is to know about your American Express Card including tips on how to enjoy all of the benefits that come with your Card.

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Visit our Life with Amex page to learn more about managing and maximizing your personal finances.

We are committed to improving access and opportunities for all of our customers. Learn more about our Accessibility Policy.

Visit our Voluntary Commitments and Codes of Conduct page for information about Powers of Attorney and Joint Bank Accounts.

Whatever you need - question answered, issues addressed - we look forward to assisting you. We’re available 24 hours-a-day, 7 days-a-week at 1-800-869-3016 (toll-free) or by calling the number on the back of your Card. Visit our Contact Us page for additional contact details.

Browse the help centre for answers to some frequently asked questions.