Welcome to the Help Centre
How long does it take to apply for a Card and how do I check the status of my Application?
You can expect to hear back from us within 5–10 working days after submitting your Application.
If we need any additional information, we’ll contact you directly.
If you need help or have any questions, you can call us on 1300 557 743, from 8:00am to 8:00pm (AEST), Monday to Friday.
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