Welcome to the Help Centre
Who is eligible for coverage?
To be eligible:
- You must be an Australian resident
- For purchased Single Trip policies, covered persons must be 79 years of age or younger
- For purchased Annual Multi-Trip policies, covered persons must be 69 years of age or younger
- Your trip must start and end in Australia
- You must purchase the policy before your trip commences
Additional terms, conditions, exclusions (including for pre-existing medical conditions) and limits apply as set out in the relevant PDS.
Frequently Asked Questions
Chat with Us
Please log in using your User ID and Password.