Welcome to the Help Centre

How do I edit my bank account details?

To manage your bank account details: 

  1. Log in to your Online Account 
  2. Go to ‘Payments’ then select ‘Make a Payment’ from the drop down
  3. Select ‘Manage Bank Info’ from the links at the bottom of the page
  4. Under ‘Action’ select ‘Edit’
  5. Edit your payment amount or change your bank account details
  6. Check the box indicating that you have read and agreed to the Terms and Conditions and select ‘Continue’.
  7. A confirmation message will appear and click ‘Enrol Account’ to confirm.

 

Please note: Bank accounts cannot be edited if another payment is being processed.

 

Please note: for the first 30 days after you make changes to your bank details, you can only pay your current statement balance. After this time you can pay your unbilled charges as well.

Looking for something else?

Frequently Asked Questions

Chat with Us

 

Please log in using your User ID and Password.