Welcome to the Help Centre
What should I do if I am experiencing financial hardship?
If you are experiencing financial hardship and are unable to make your Card repayments, please contact the American Express Hardship Support team on 1300 660 562 (8:00am – 6:30pm, Monday-Friday AEST) or via Live Chat.
We offer tailored assistance based on your individual situation. Learn more here.
Frequently Asked Questions
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