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Why did a hotel charge me before my stay?
Instead of taking a deposit, most hotels process a pre-authorised fixed amount to your nominated Credit Card (usually at check-in). This amount won’t be billed to your Account and is usually reversed when you check out.
If a charge is billed to your Account, it should be automatically removed from your Card within 10 working days. However, if you have any concerns, contact the hotel directly.
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