American ExpressAmerican ExpressAmerican ExpressAmerican ExpressAmerican Express
AsiakaspalveluKirjaudu Sisään
SuomiValitse toinen maa
Aerial View of Palmaia - The House of AiA
Palmaia - The House of AiA
View Photos
Beachfront wellness enclave.
Set among the Riviera Maya, Palmaia - The House of AiA is a haven of tranquility that welcomes guests with bohemian chic décor, majestic ocean views, and a progressive wellness program.
Insider Tip

For a unique spa experience, choose the traditional Temazcal Ceremony—a sweat lodge retreat with a guided circle of songs and intention-honoring.

Explore Palmaia - The House of AiA

Video content is not the property of American Express.

Where You’re Staying

Oceanfront suites are brimming with natural light, warm tones, and modern furnishings. Enjoy a fully furnished private terrace—select suites include direct access to an infinity pool. Spacious bathrooms feature a large vanity with twin basins and side-by-side showers. All suites are vegan-friendly, with multi-use or biodegradable amenities made with essential oils.

Where to Dine

Choose from five on-site restaurants offering fresh plant-based menus with select non-vegan options. Lek features elevated traditional Mexican cuisine with an international flair. Visit Ume for Thai-inspired dining in a relaxed setting. Enjoy a fresh-fruit cocktail or juice at the pool bar.

Where to Relax

Atlantis, a spa and haven of wellbeing, offers traditional massage experiences, such as hot stone and Swedish massages. Select from additional signature treatments, such as facials, body scrubs, energy healing therapies, and more.

What to Do

Join a guide in the Architects of Life wellness program—take a class on meditation, yoga, dance, and more. Immerse yourself in Mayan culture with Depth, a one-of-a-kind tour, all profits for which go back to the community. Discover Playacar Beach, a secluded shore with fine sand and crystal clear water.

Features
All-Inclusive
Beachfront
Family-Friendly
Fitness Center
Pool
Wellness
Tennis Court
Parking
What Makes Palmaia - The House of AiA Family-Friendly:
Daily supervised kids' club
Water Park
Entry-level rooms that accommodate 4+ people
Connecting rooms available
Dedicated family pool
Babysitting services available

Location of Palmaia - The House of AiA

Paseo Xaman Ha Lote 1 Playacar. Playa del Carmen, Quintana Roo 77710 Mexico

Cancún International Airport.

FINE HOTELS + RESORTS
At Palmaia - The House of AiA, Platinum Card Members receive:*
For stays at Palmaia - The House of AiA beginning on 1/1/27, Platinum Card Members receive:*
  • 12pm check-in, when available
  • Room upgrade upon arrival, when available
  • Daily breakfast for two
  • Credit: US$ 150 Property credit to be used during stay.
  • Credit: US$ 150 Property credit to be used during stay.
  • Complimentary Wi-Fi
  • Guaranteed 4pm check-out
  • Certain room categories are not eligible for upgrade.

To receive your benefits, send your booking request via the Amex Experiences app.

You May Also Be Interested In

FINE HOTELS + RESORTS
Main Pool of La Casa De La Playa
Card Member Favorite
The Leading Hotels of the World
La Casa De La Playa
Playa del Carmen, Quintana Roo MX
THE HOTEL COLLECTION
Roof Top Fuego
Preferred Hotels & Resorts
Hotel Xcaret Mexico
Playa del Carmen, Quintana Roo MX

Looking for more? See all our luxury hotels in Playa del Carmen, Quintana Roo MX

Palmaia - The House of AiA is a member of Preferred Hotels & Resorts
Explore the Brand