Important Information

As an American Express® Business Gold Cardmember, you are eligible to apply for an upgrade to the American Express® Business Platinum Card. 
 

1. Annual Fee
   You will be charged a £650 annual Card fee for your new Business Platinum Card in your next statement. The Business Platinum annual Card fee will be charged every year after that on or after the anniversary of your Business Platinum Card Account opening date. If you have an existing Business Gold Card, you will also receive a pro-rated fee credit in your next statement. If you would prefer a Card with no annual fee, rewards or other features, an alternative option is available- The Business Basic card.
   
   
2. Welcome Bonus
   If you upgrade and are approved for the American Express® Business Platinum Card, you will earn up to 50,000 Membership Rewards® points, when you spend £6,000 within the first three months of Cardmembership. All introductory offers are subject to change and can be withdrawn at any time. Bonus points can only be earned on your American Express® Business Platinum Card Account that was successfully upgraded. Your offer, or any existing offers that you are currently a part of, could be subject to change if you change Card products.
   
   
3. American Express Global Lounge Collection® Programs & Partners
   Business Platinum Cardmembers have unlimited complimentary access to American Express Lounge, Plaza Premium Lounge, Lufthansa, Delta Sky Club, Escape Lounges locations. Guest access policies vary by location and are subject to change. To access American Express Lounges, the Business Platinum Cardmember must present the agent with the following upon each visit: his or her valid Card and upon request, same-day airline ticket on any carrier and a government-issued I. D. Failure to present this documentation may result in access being denied. Business Platinum Cardmembers will not be compensated for changes in locations, rates or policies. Please visit https://global.americanexpress.com/lounge-access/the-platinum-card?locale=en-GB for full terms and conditions.
   
   The Primary Business Platinum Cardmember and Supplementary Platinum Cardmember are eligible for part of the American Express Global Lounge Collection and will be enrolled automatically. In order to access over 500+ lounges in the Priority Pass programme, the Cardmember must present a valid Priority Pass membership card in their name, along with a boarding pass for same day travel. The Primary Business Platinum and Supplementary Business Platinum Cardmembers who are enrolled to the programme can each bring one (1) additional guest free of charge. Any additional guests will be charged a fee at the prevailing rate – currently £24 per person, per visit, to his or her American Express Platinum Card. Subsequent years’ renewal terms and conditions are at the discretion of Priority Pass. For Priority Pass Conditions of Use visit prioritypass.com. The Cardmember agrees to abide by the Conditions of Use, as detailed at prioritypass.com. 
   
   The Centurion Lounge
   Platinum Cardmembers have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum Account are not eligible for complimentary access. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, the Cardmember must present The Centurion Lounge agent with the following upon each visit: their valid Card, a boarding pass showing a con­firmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Name on boarding pass, valid Card, and government-issued I.D. must all match. Platinum Cardmembers must enter within 3 hours of the departure time stated on their same-day, confirmed boarding pass at all Centurion® Lounge locations in the U.S., at Hong Kong International Airport, and at London Heathrow Airport. Effective October 12th, 2024, the 3-hour policy also applies to layovers at above locations. For all other international locations, refer to the specific location's access policy for more information. Note that select lounges allow access to Cardmembers with a confirmed reservation for any same-day travel (departure or arrival). Failure to present the required documentation may result in access being denied. Cardmembers must be at least 18 years of age to enter without a parent or legal guardian. All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behaviour or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Cardmembers for access into our lounge is not permissible. Hours may vary by location and are subject to change. Cardmembers will not be compensated for changes in locations, rates or policies. In addition to the complimentary services and amenities in the Lounge, certain services, products or amenities may be offered for sale. You are responsible for any purchases and/or servicing charges you make in The Centurion Lounge or authorise our Member Services Professionals to make on your behalf. Services available at the Member Services Desk are based on the type of American Express Card used to enter the Lounge. American Express will not be liable for any articles lost or stolen or damages suffered by visitors to The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to the The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.
   
   
4. Annual Travel Credit
   The £200 Annual Travel Credit can only be redeemed at time of booking through American Express Travel Online at americanexpress.co.uk/travel. Full terms can be found at americanexpress.com/uk/platinum-travel-credit-terms.
   
   
5. Worldwide Travel Insurance
   Terms and Conditions apply. Full details of the travel protection benefits currently available can be found in the Terms and Conditions at americanexpress.co.uk/travel. Please read this to understand the limits and exclusions that may apply including the definition of immediate family. Medical Assistance and Expenses cover does not apply if 80 years of age or above. The insurance excludes cover for pre-existing medical conditions. Subject to enrolment. Please read this to understand the limits and exclusions that may apply including the definition of immediate family. Worldwide Travel Insurance provides cover for the main Cardmember, their partner or spouse living at the same address and dependent children under the age of 25, plus Supplementary Cardmembers, whether travelling together or travelling alone on business and leisure trips of up to 120 days. Medical Assistance and Expenses cover does not apply if 80 years of age or above. The insurance excludes cover for pre-existing medical conditions.
   
   
6. Fine Hotels + Resorts
   Valid only for new Fine Hotels + Resorts bookings made through Platinum Travel Service, Business Platinum Travel Service, American Express Travel online at americanexpress.co.uk/travel, or any American Express Travel office. Payment must be made in full with an American Express Card in the UK Platinum Cardmember’s name. Available for UK Platinum Charge Cardmembers. Cardmember must travel on itinerary booked to be eligible for benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in. Certain room categories are not eligible for room upgrade; call Platinum Travel Service for details. Breakfast amenity varies by property, but will be, at a minimum, a continental breakfast. Complimentary Wi-Fi is provided in room, with the exception of select properties where In-Room Wi-Fi is included as part of a mandatory daily resort fee or is not available. In these instances complimentary Wi-Fi will be provided in a common space on property. Call Platinum Travel Service for property specific details regarding Wi-Fi. Benefit restrictions vary by Fine Hotels + Resorts property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Benefits and additional Fine Hotels + Resorts promotions are only applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Cardmember, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating Fine Hotels + Resorts properties and benefits are subject to change. Average total value of £400 worth of benefits based on Fine Hotels + Resorts booking in 2019 for a stay of two nights used once per year.
   Please visit americanexpress.co.uk/welcomeplatinum for full Terms and Conditions.
   
   
7. Business Platinum Dell Technologies Credit Benefit Terms. 
   This benefit is governed by and subject to these Benefit Terms. By enrolling your Card Account into the benefit, you agree to these Terms. 
   
   A. The Benefit
   Enrol to the benefit using your eligible Business Platinum Card. To receive the statement credit, make eligible spend at Dell Technologies online by visiting www.dell.co.uk/amex or by contacting a dedicated Dell Technologies Advisor on 0800 169 1745. The benefit description and terms are displayed to you prior to enrolling into the benefit. After you enrol your Card into the benefit, you can continue to access the benefit description and terms until the benefit end date by visiting www.americanexpress.com/uk/business-platinum-benefits
   
   B. Eligible Cards
   Only the Basic Cardmember on a Business Platinum Card Account can enrol the Card Account into the benefit. Not all Cards are eligible for this benefit.
   
   If a Card you hold is ineligible, you will not be able to see the benefit, nor you will not be able to enrol the Card Account in the benefit. If you are issued with a replacement Card after enrolling the Card Account into the benefit and the benefit is still available, the replacement Card will be automatically enrolled into the benefit. 
   
   C. Statement Credits
   Purchases by both the enrolled Basic Cardmember and Supplementary Cardmembers on the enrolled Card Account are eligible for statement credits. Regardless of the date on which the Card Account is enrolled into the benefit, each Card Account is only eligible for up to £75 in statement credits between 1 January and 31 June and up to £75 in statement credits between 1 July and 31 December for a total of £150 per calendar year in statement credits across all Cards on the enrolled Card Account. Valid only on purchases made directly with Dell Technologies in the UK at www.dell.co.uk/amex or phoning a dedicated Dell Advisors on 0800 169 1745. Not valid on online purchases shipped outside of the UK. Please allow [five working days] after an eligible purchase is charged to your Card Account for statement credit(s) to be posted to the Account – however this can take up to 60 days. Purchases may fall outside of the six-month benefit period in which the purchase was made in some cases due to a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction (for example, the purchase date for online orders may be the shipping date). In this case your purchase would apply toward the statement credit available in the next six-month benefit period. Statement credit may be reversed if the eligible purchase is returned/cancelled. Credit is not redeemable for cash or other payment forms. 
   
   If American Express does not receive information that identifies your transaction as eligible for the benefit, you will not receive the statement credit. This offer does not apply to purchases on non-American Express Cards you might hold or on transactions made using third party payment processors/ payment aggregators. To be eligible for this benefit, Card Account(s) must be not cancelled or suspended and not past due at the time of statement credits fulfillment. For additional information, call the number on the back of your Card. Please call the number on the back of the Card if statement credits have not posted after [60 days] from the date of purchase, if you deem your Card Account to be eligible.
   
   D. Your Account Payments 
   We can cancel your participation in the benefit or future benefits if you fail to pay your Card Account balance on time.  
   
   E. Fraud / Misuse / Glitches 
   We can suspend or cancel the benefit if any fraud or misuse by users (as reasonably determined by us), technical failure or any other factors outside our control impairs the integrity or proper functioning of the benefit which may result in any loss or damage to American Express. We will try to give you reasonable notice of any such incident and take reasonable steps to ensure you are not unfairly impacted if the incident is due to something we have done or failed to do. We can disqualify you from this or future benefits, and may reverse any credit already awarded, if you are suspected of fraud, misuse (as reasonably determined by us) or are in breach of any of these Terms.  
   
   F. Changes
   We reserve the right to vary any eligibility criteria or Terms prior to you enrolling in the benefit.  
   
   G. Privacy & Security
   We use your personal information such as name, email address, Account number and transaction information to manage your participation in the benefit (including sending notices and reminders) and track your spend. We will only ever use your personal information strictly in accordance with the [American Express Online Privacy Statement]. 
   
   H. Law
   The terms of the offer are governed by English law and the court of England will have non-exclusive jurisdiction over us and you.
   
   
8. Statement Credit with Indeed 
   
   Benefit Limit is £75; per every 3 months of the calendar year: The benefit value is capped at £75 in statement Credit; every 3 months of a calendar year. The benefit value will reset on Jan 1, Apr 1, Jul 1 and Oct 1 of every calendar year until 31/12/2026. You cannot carry any unused benefit value from one period into the next. 
   
   Eligible Transactions: The benefit only applies to online payments made at uk.indeed.com. Any purchases not made directly with Indeed are excluded. Excludes Indeed Events, Indeed Hire, Indeed Flex, Resume.com, SimplyHired and any Indeed job seeker services.
   
   Primary Cardmember Only: The benefit is only available to the Primary American Express Business Platinum Cardmember using their Business Platinum Card. Transactions made with a Supplementary Card or Additional Card are not eligible for this benefit. 
   
   Save this Benefit First: You must first save the benefit to your Business Platinum Card before making your payment to qualify for the benefit. Only payments made after enrollment are eligible for the benefit. If you use another card to make a payment at any time, you will not be eligible for the benefit on that Card. 
   
   Expiry or Withdrawal of Benefit: The benefit will expire on 31/12/2026. American Express can withdraw the benefit at any time by giving you 60 days’ notice. 
   
   Direct Payments Only: Your purchase must be made in Great British Pounds online at uk.indeed.com to be eligible for the benefit. If you spend in a currency other than Great British Pound (GBP), the amount paid will be converted based on the rate of exchange at the time of the transaction. A non-Sterling transaction fee of 2.99% will apply and this fee does not count towards the benefit. For more information regarding charges made in foreign currencies refer to your Cardmember Agreement. If you payusing third party payment providers, such as Buy Now Pay Later providers, third party payment providers or payment processors, you will not be eligible for the benefit.
   
   Award of Credits: Statement credit(s) should appear on your billing statement within 30 days from the date of payment but may take longer. Credit(s) are not redeemable for cash or any other payment form. 
   
   Your use of Indeed: Your purchase of services from Indeed is governed by their respective terms and conditions (including privacy policies). Any and all of Indeed’s online and/or mobile services and websites, and software provided by or on behalf of Indeed on or in connection with such services or websites shall be governed and subject to the terms, rules, policies, guidelines, standard and requirements, including, but not limited to, the Privacy Policy and Terms of Service, that may be posted on the Indeed site, available at uk.indeed.com/legal. American Express is not responsible in any way for the goods and/or services of the participating brands. Inquiries or complaints related to the participating brands’ goods and/or services should be directed to their customer service.
   
   Our General Offer Terms: Our General Offer Terms also apply to the benefit and contain important additional terms.
   
   
9. Employee Cards, also known as "Supplementary Cards", allow you to share the benefits of your American Express Card with others close to you. You will be the main Cardmember and you will be responsible for all charges made on the Employee Card(s). Business Gold/Platinum Charge Card with Flexible Payment Option: Company Liability supported by a business personal guarantee applies to charges made on all Employee Card(s). Employee Cardmembers must be ages 18 or over. Written details available on request. Approval subject to status and Terms and Conditions. 
   
   
10. The Times and The Sunday Times digital subscription Benefit is an annual digital subscription to The Times and The Sunday Times. Benefit is available in digital form only and is not available as a paper subscription. You must enrol to access benefit. American Express reserves the right to instruct The Times and The Sunday Times to cancel your benefit if you cease to be a Platinum Cardmember. Benefit is subject to the Terms and Conditions of The Times and The Sunday Times which are available at https://www.thetimes.com/static/terms-and-conditions/. Benefit subject to change.

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