Welcome to the Help Centre

How quickly will my payment be reflected on my American Express® Account?

Payments made via Faster Payments, debit card, or through the Amex® App are usually reflected immediately. Bank transfers and CHAPS payments are applied once received. Some Corporate Accounts may take 2–3 business days to update.

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Frequently Asked Questions

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Visit your Account and locate the chat icon in the bottom

right corner of your screen.