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Creating a safe society together

Keep your personal data up to date.

We are legally obliged to perform periodic checks to ensure that your personal data is accurate. Through this, we help prevent money laundering, the financing of terrorism and can continue to work towards a safer society.

Keep your personal details up to date

You can now start updating your details once you receive a letter or email from American Express containing your personal reference number.

Please pay attention: There are phishing emails with American Express URLs in circulation.

Are you a private customer?

We would like to ask you to update your personal details. This is a quick and easy process and can be completed within a few clicks. You do not need to upload any documents. The information you provide will be kept strictly confidential in accordance with the 'Cardholder Privacy Statement'. You can start this process once you have received a letter or email from American Express containing your personal reference number.

Are you a Corporate customer?

In the near future, Business Cardmembers and Program Administrators (of Corporate accounts) will receive a letter or email with a request to check and update company information.

If you are a Corporate Cardmember, please ensure that we always have your up-to-date residential address. You can easily report a change of address to our Customer Service via the number on the back of your Corporate Card.

Please click on the ‘Corporate Customer’ button for more information.

Don’t own an American Express card yet?

When you apply for a card with American Express, we ask you to identify yourself online. Through this, we can help prevent money laundering, terrorist financing (Wwft) and can ensure a safer society together.

You will be asked to identify yourself when applying for a new card, or when applying for an additional card. Please click on the button below for more information.

Frequently asked questions

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