Terms & Conditions

• The stated offers are available to holders of a basic or supplementary American Express® Card, issued outside of Singapore either by American Express or a third party bearing the name or trademark or service mark or logo of American Express (“Eligible Card”), unless otherwise stated.
• Proof of visitor or tourist status is required via a valid passport or SG Arrival Card and must be presented in person by the American Express Card Member.
• Full payment must be made with an Eligible Card, unless otherwise stated.
• Offer is valid from 1 February 2024 to 31 March 2025.
• Offer is limited to the 1st 100 ION⁺ Rewards Members monthly for the S$100 e-Voucher tier.
• Offer is limited to the 1st 200 ION⁺ Rewards Members monthly for the S$30 e-Voucher tier.
• Each receipt submission must be a minimum spend of S$20 and same-day receipts can be combined to meet the respective minimum spend criteria.
• Limited to one redemption per Card Member per day.
• The same day receipt(s), credit /debit card charge slip(s) and American Express Card must be presented in person by the owner of the Credit Card on the day of purchase at any ION Orchard Concierge Counters (B1 / L1 / L4) from 10am to 10pm daily, for the redemption of the qualifying promotion.
• All purchases must be made at participating Easy Earn stores in ION Orchard only (visit go.amex/ioneasyearn for the list of participating stores), that accepts American Express Cards. 
• The receipt(s), Eligible Card and charge slips(s) must be presented in person, at any ION Orchard Concierge Counters (B1 / L1 / L4) on same day of spend for the redemption of ION⁺ Points.
• Promotion is on first-come, first-served on date of purchase, while stocks last.
• There will be no roll-over of the monthly ION⁺ Points if they are not fully redeemed for the month. It is not exchangeable for any other shopping vouchers, gifts nor ION⁺ Points.
• Overseas American Express Card Members must sign-up as an ION⁺ Rewards member to qualify for this promotion via the ION Orchard mobile app.
• Only full payment of original receipt(s) and credit / debit card charge(s) will be accepted. Receipt(s) from bill payments, money changer transactions, Singapore Airlines Service Centre, The Oaks Cellar, deposit placements, advance order placements and instalment payments with the store will not be accepted.
• Only the total final amount paid (after inclusion of GST) as indicated on the issued tax invoice by the store will be considered.
• The criteria for qualifying purchases and earning of ION⁺ Points shall be determined by ION Orchard at ION Orchard’s sole discretion and may vary between participating stores.
• ION Orchard may cancel and/or delete and/or otherwise deduct the ION⁺ Points that have already be credited into your membership account in ION Orchard’s absolute discretion.
• ION⁺ Points earned from this promotion may be converted to e-CapitaVouchers by linking with the CapitaStar app to utilize the e-vouchers.
• ION⁺ Points will not be awarded until the submitted receipt(s) are determined to be valid.
• ION Orchard may reject any receipt as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.
• The ION⁺ Rewards Terms and Conditions apply, including the expiry of ION⁺ Points earned in conjunction with this promotion.
• The ION⁺ Points and e-voucher is not exchangeable for cash and is subject to the relevant terms and conditions governing the use of the voucher.
• Merchant’s Terms and Conditions apply.
• American Express acts solely as a payment provider and is not responsible or liable in the event that such services, activities or benefits are not provided or fulfilled by the Merchant. Merchant is solely responsible for the fulfilment of Offer and all relevant privileges. 
• American Express does not assume liability and American Express Card Members shall not make any claim whatsoever for (i) injury or bodily harm or (ii) loss of damage to property, howsoever caused, arising from, or in connection with these benefits and privileges.
• Programme benefits, participating merchants and Terms and Conditions of the Offer may be amended or withdrawn without prior notice at the sole discretion of American Express International Inc. American Express and ION Orchard reserve the right to change the Terms and Conditions of the Offer at any time without prior notice.
• Should any dispute arise, the decision of American Express and ION Orchard shall be final.

 

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