Our existing security systems
We use sophisticated technology to help keep your Account safe. We've made big investments in the advanced machine learning that powers our intelligent security systems. This means we're confident it's you making the purchase, even when you're using contactless or shopping online. We check your purchase against your previous buying patterns and, look for irregularities that might signal fraud.
Unlike most other Card companies, we supply both the Card and process the payment, making us uniquely well-placed to spot any unusual activity and solve problems faster. If we suspect a problem, our team will contact you by phone, text or email to confirm it was you making the purchase.