Mobile Wallet Security




Tap to pay using contactless mobile wallets


Link your American Express Card to Amex Pay, Apple Pay, Samsung Pay or Google Pay as part of your mobile wallet, and

you're good to go. With four layers of protection, we've got your back, every step of the way.



Mobile wallet payments have never been safer

secure device






2. Encrypted details


Your Card details are never stored on your device. 







1. Secure device


Biometric data, like a fingerprint, face recognition or a PIN means no one can pay on your device without your authorisation.



amex authentication
amex authentication








3. Amex authentication


Every contactless mobile payment is authorised by us, and only us.








4. Fraud Protection and Alerts


Our alerts let you know instantly if we spot anything odd or unusual on your Account. Find out here how to set Account alerts up. 


Log in and set up Account alerts

fraud alerts



Lost or stolen Card?


If your device has been set up to take mobile payments, you don't need to wait for a new Card to arrive. We simply update your mobile wallet, so you can start using mobile payments again right away.


You can freeze (up to 7 days) or unfreeze your Card through our mobile app to limit purchases if it is misplaced, without closing your Account completely.





Lost or stolen device? 


If your mobile device is lost or gets stolen, we'll set up payments from your Account on another phone or tablet. For added safety, your data is never stored on the device, plus Apple, Samsung and Android devices can be wiped remotely to remove all your details. And remember - your biometric details (fingerprint or face recognition) means your device can't be opened without you.






 Related Pages

Mobile wallets

No wallet? No problem. Pay in seconds with a touch of your phone.


Learn more


Account and fraud alerts

Be the first to know if we spot anything odd or unusual on your Account with the help of our fraud and Account alerts. Find out here how we keep you up to date. 




Learn more