Purchase Protection





Protect your shopping


Enjoy stress-free shopping when you use your American Express Card (for select Cards), with 90-day Purchase Protection. 



Purchase Protection


If your eligible item* is either stolen, accidentally damaged or needs repairing 90 days after you've bought it, we'll reimburse you^.




purchase protection
refund protection




Refund Protection


Having trouble with a local shop refunding your American Express Charge or Credit Card payment? Submit a claim and we'll refund the purchase price^. It's no trouble.


^Purchase Protection is underwritten by Chubb Insurance Singapore Limited. Please refer to your Cardmember Agreement and Benefits for Terms and Conditions. Purchase Protection is only available to Personal, Gold, Platinum and Charter American Express Charge Card Members holding a valid American Express Card.

*Terms, conditions and exclusions apply





Related Pages


Shop safe with SafeKey. It's smart technology that helps us make sure it's really you when shopping online.



Learn more


Travelling abroad

Our Global Assist Helpline is there

to help you, around the clock, and around

the globe*. From delayed departures to

lost luggage, we're there to help 24/7.


*Terms, conditions and exclusions apply



Learn more


Account and fraud alerts

Be the first to know if we spot anything

odd or unusual on your Account, with the

help of our alerts. Find out here how we

keep you up to date. 



Learn more 


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