Arriving early or leaving late? The Transfer Lounge offers a respite with complimentary locker rooms, bathrooms, and showers to help you stay fresh when you're on the move.
Video content is not the property of American Express.
Rooms and suites feature contemporary décor, with art by local muralists reflecting curated scenes of the jungle, flowers, and a cenote-inspired ladder. Suites boast panoramic views with separate living and sleeping areas as well as a private dining area for six.
Azulinda Café & Bar offers authentic local specialties crafted from ingredients sourced from local vendors and artisans. Savor light appetizers paired with a cocktail in the relaxed Canopy Central or enjoy a refreshing drink and live music at Wander Rooftop.
Unwind in a hanging chair overlooking the outdoor pool, with sweeping views of the water. Visit the rooftop fitness center for an energizing workout before a day of relaxation.
Spend your day on the white-sand beaches or splashing in the sparkling water. Enjoy premier shopping and dining options at La Isla Entertainment Village. Explore Cancun’s traditional downtown area, El Centro, or take a day trip to the famed ruins of Tulum.
Blvd. Kukulcan Km 12.5. Cancún, Quintana Roo 77500 Mexico
Cancún International Airport.
Looking for more? See all our luxury hotels in Cancún, Quintana Roo MX
Fine Hotels + Resorts
Valid only for new Fine Hotels + Resorts bookings made through the Centurion Travel Service, or American Express Travel Online (Only available in selected markets). Payment must be made in full with an American Express Card in Centurion® Member’s name. Available for Platinum Charge Card Members and Centurion® Members only, and excludes Platinum Credit Card Members who are not also Platinum Charge Card Members. Card Member must travel on itinerary booked to be eligible for benefits described.
Noon check-in and room upgrade are based on availability and are provided at check-in.
Breakfast amenity varies by property, but will be, at a minimum, a continental breakfast.
Complimentary In-Room Wi-Fi is provided. In the case where a Property includes cost of Wi-Fi in a mandatory resort fee, the Card Member will receive a daily credit from the Property in the standard amount that the Property charges for Wi-Fi. The credit will be issued on the Card Members final statement upon check-out.
Benefit restrictions vary by Fine Hotels + Resorts property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Advance reservations are recommended for services such as spa, dining or golf in order to take advantage of the Fine Hotels + Resorts special amenity during your stay. Benefits and additional Fine Hotels + Resorts promotions are only applied at checkout and expire at checkout. Limit one benefit package per room, per stay. Three room limit per Card Member, per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Participating Fine Hotels + Resorts properties and benefits are subject to change.
The Hotel Collection
Valid only for new The Hotel Collection bookings with participating providers of two or more consecutive nights made through the Centurion Travel Service or American Express Travel Online. Available only for the following American Express Card Members: Consumer and Business Platinum Card® Members and Consumer and Business Centurion® Members (“Eligible Card Members”). The term “Eligible Card Members” does not include Platinum Credit Card Members. Payment must be made in full with an American Express Card in the Eligible Card Members name. Eligible Card Member must travel on itinerary booked to be eligible for benefits described. *A one category room upgrade is based on availability and eligibility at check-in to the hotel. **The Card Member will receive the credit as a deduction from the final hotel bill when checking out of the hotel; they will receive $1 for each eligible dollar spent up to $100 USD. Eligible charges exclude charges for taxes, gratuities, fees and cost of room. Additional exclusions based on specific hotel restrictions may also apply (including without limitation purchases within the hotel that are unaffiliated and/or owned by third parties) - see hotel front desk for details. Credit must be used in conjunction with initial stay and cannot be carried over to another stay, is not redeemable for cash and expires at check-out. Credit is non-exchangeable and non-refundable and is applied in USD or equivalent in local currency based on exchange rate on day of arrival. May not be combined with other offers or programs unless indicated. Limit one credit per room, per stay. Three-room limit per Eligible Card Member per stay; back-to-back stays within a 24-hour period at the same property considered one stay. Hotel nightly rates vary by property, dates, room category and occupancy. Participating providers and benefits subject to change.
© American Express.