Benefit from online access to manage your Corporate Card program and take care of business.
Experience American Express @ Work1, a powerful online tool that helps give you more control over your Card program with less time and effort.
OVERVIEW
- Simple, intuitive homepage and processes
- Online application process with customized management approval process to fit your policies
- Reporting interface that allows you to quickly find the exact reports you need
- Card profile that enables you to view, update and manage an account using real-time information
- Search capabilities to find a single Card Member or group of accounts
- Access to multiple individuals with controlled permissions to ensure security
- Help links that provide support and enable you to work more efficiently
- Resource Center that provides helpful training, templates, support and information
Key features
Process applications – program administrator or employee-initiated & guarantee declines
Manage Card accounts – update Card information, cancel, suspend, manage limits and much more
Monitor Card Member activity – view billed and unbilled charges and process credit balance refunds
Manage your program – track status of account maintenance transactions, share program administrator responsibilities and view hierarchy of your Card program
Online payment services – view statements, schedule and pay online at individual or company level
American Express @ Work Program Management online functionality includes:
Apply for, Cancel, Suspend Cards
- Apply for a Card
- BTA supplemental accounts
- Non US citizens with a U.S.Corporate Card
- Apply for Rush Cards (24-hour delivery)
- Review a Card application
- Suspend and reinstate Cards
- Request Card replacement and advanced renewal within 10 months of expiry date
- Manager approval routing
- Receive instant account activation (Corporate Purchasing Card only)
- Guarantee a declined application (Corporate Card only – employee initiated only)
- Cancel Cards (submit up to 20 transactions simultaneously; cancel from a list of inactive Cards)
- Access key maintenance (for issuing online applications)
View Charges
- View Card Member charges for all accounts, including centrally-billed accounts (such as the Business Travel Account)
- Review approved/declined charges
- Obtain full balance and aging information
- Request a Credit Balance Refund
Make Account Changes
- View hierarchy and perform transfers
- Update control account information
- Adjust spending limits (permanent or temporary)
- Update Card Member personal information
- Change accounting information (submit up to 20 transactions simultaneously)
Status Tracking
- Check the status of transactions submitted
- Search status tracking
- Designate a back-up Administrator to perform tasks within the system
Contact your American Express® Representative for more details and registration information.
Terms & Conditions
1Use of American Express @ Work ® is restricted to employees, contractors and/or agents that the Company, and its representatives designate for the sole purpose of performing online account queries and maintenance, including accessing and/or creating reports relating to the Company's American Express® Corporate Card programs. @ Work is available to all companies with an American Express Corporate Card program.
Enrollment is required. To enroll in @ Work please contact your American Express Representative or call 1-800-597-5500.