Personal Cards
Business Cards
Corporate Solutions
All Insurance
Benefits and Offers
Merchants
Business Cards
Corporate Solutions
Global Network
Personal Cards
Business Cards
Corporate Solutions
All Insurance
Benefits and Offers
Merchants
Business Cards
Corporate Solutions
Global Network
Help & Support
How can we help you?
Find By Category
Manage your Corporate Card programme efficiently by harnessing the exclusive features of American Express @ Work.
Apply for American Express® Corporate Cards using the digital Card application method and onboard your employees quickly.
Learn how to streamline your online payment allocations for better expense management.
Set up alerts to get notifications about critical aspects of your Card Programme.
Master the skill of data-driven decision-making for your business with the help of our comprehensive spending reports.
The Corporate Account Reconciliation (CAR) tool will be replaced by the refreshed @ Work Reconciliation platform*
After many years of service, the Corporate Account Reconciliation tool will be decommissioned for existing Users on 14 May 2023, and upgraded to the reimagined and user-friendly @ Work Reconciliation Tool. The new platform will allow you to manage your centrally billed charges and reconciliation needs.
We're confident that your transition to using the new tool will be a smooth and seamless process. For any questions, please contact your local PA Servicing team.
*The CAR legacy tool will still be available for Programme Administrators until further notice.
New Digital Enrolment for @ Work and
Account Access
An efficient and paper-free experience to manage @ Work Account
access – allowing you to add, modify and cancel Programme Administrator access.
Recently launched in the United Kingdom. Also available in Australia, Denmark, Finland, Hong Kong, India, Japan, New Zealand, Norway, Singapore, Sweden, Taiwan, and Thailand.
Need Help?
American Express has upgraded @ Work to include the Need Help? experience, where you can manage your Card programme, make requests, and process forms and queries. And, we've included step-by-step instructions to help you along the way.
American Express has upgraded @ Work to include the Need Help? experience, where you can manage your Card programme, make requests, and process forms and queries. And, we've included step-by-step instructions to help you along the way.
Need Help?
Marketing Asset Library
Learn how @ Work can help manage your Corporate Card Programme, across all the locations you do business.
@ Work Programme Administrator Guide
@ Work Overview Guide
Get answers, find instructions, and learn more how @ Work can help you control your Card programme.
@ Work Frequently Asked Questions
Read the list of common FAQs for Programme Administrators using @ Work.
The digital platform that puts you in control of your Corporate Card programme, so you can save time, manage spend, and maximize savings.
New to American Express and not yet a Programme Administrator?
Complete this form to enrol in @ Work
Already enrolled as an American Express Programme Administrator?
Complete this form to gain access to @ Work
Learn the ins and outs of using @ Work with educational materials from our online library. Quickly view documents and how-to videos to find what you need, using our advanced search functionality.
Contact our Customer Care Professionals and a member of our team will be happy to advise you about the available training sessions.
Call: 0800 917 8230 or 0044 (0) 1273 608 123 (International)
1. Complete the Programme Administrator Enrolment Form
Remember to select Approve Cardmember Applications, then email the completed form to UKPAservicingenrollments@aexp.com
Click here to complete form
2. Receive confirmation
We’ll send a welcome email with an Access Code to enter the first time you log-in to @ Work.
3. Log in
Follow the first-time log-in instructions from the welcome email to complete your registration.
Log in to @ Work and click "Need Help" from the top tool bar. Once you are on the Need Help page, click "Programme Administrator User Maintenance" and follow steps to "Remove an @ Work Programme Administrator". If you have questions, contact us on Live Chat via @ Work or by phone at 0800 917 8230 or +44 1273 608123 (abroad).
Evaluate ways to make the most out of your Membership Rewards® points. Use them for gifts, travel, experiences, or even to cover your Card charges. See what works best for you.
Book a Training Session
Contact our team to schedule an Online Programme Management training session.
Please contact our Customer Service Team on 0800 917 8230 (International 0044 (0) 1273 608 123) and one of our Customer Care Professionals will be happy to advise you about the available training sessions.
Can't find what you are looking for?
Chat With Us
Please log in to @ Work using your User ID and Password to chat with a Customer Care Professional. Customer Care Professionals are available Monday - Friday 9 AM-5 PM.
Get Support
We are here to help. If you have any questions, please get in touch with us and get back on track immediately.
Administrative Servicing Team
Telephone: 0800 917 8230 or from abroad +44 1273 608123 |
Monday to Thursday - 08.00 to 17.30, Friday 08.00 to 17.00
