Detect Fraud
Follow these instructions to spot any suspicious transactions
OVERVIEW
NAVIGATION
Click on OneSight1 link on the @ Work2 homepage.
Click on the Out of Pattern’ link under ‘My Transactions’.
MY TRANSACTIONS
At the top of ‘My Transactions’ page, you can evaluate out of pattern transactions.
Review amounts higher or lower than usual.
Review any spending at places where your Corporate Card is not typically used.
Verify any spending on days that are not usual for transactions - like weekends or holidays.
You can choose the date range you want to view.
Out of pattern transactions for the date range can be seen on the bottom part of the screen.
Click on a transaction you want to investigate.
Other transactions of Card Members with out of pattern transactions will be displayed here. Analyze these records for irregular transactions.
To return to the dashboard page, use the tool’s back button.
Select a checkbox against a transaction to take further action.
After rectifying the issue with the Card Member, click on the action button.
After rectifying the issue with the Card Member, select ‘Mark as Resolved’ if the transaction was an irregular transaction.
If the transaction was genuine, select ‘Mark as False Positive’.
Terms & Conditions
1OneSight® is available in the United States only. To get access to OneSight® and its tools, you must be enrolled in American Express @Work® and @ Work Reporting. To enroll, your company’s Program Administrator should call 1-888-800-8564.
2Use of American Express @ Work ® is restricted to employees, contractors and/or agents that the Company, and its representatives designate for the sole purpose of performing online account queries and maintenance, including accessing and/or creating reports relating to the Company's American Express® Corporate Card programs. @ Work is available to all companies with an American Express Corporate Card program.
Enrollment is required. To enroll in @ Work please contact your American Express Representative or call 1-888-800-8564.
© 2021 American Express.
