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A Guide to Navigating COVID-19

Essential business insights to help manage the current environment.

Most Recent
Strategy

Office Hours Q&A: David Chang, Founder, Momofuku

  • Office Hours features intimate conversations with small business owners and subject matter experts talking about how to navigate the current environment.
  • David Chang shares his insights on the hospitality industry and the future of restaurants.


Michael Senyszyn
Julie Bawden-Davis
Julie Bawden-Davis
Additional Reading
3 Things to Consider Before You Explore Inventory Financing

3 Things to Consider Before You Explore Inventory Financing

Matthew Gillman
3 Lessons That Helped Me Navigate the Last Recession

3 Lessons That Helped Me Navigate the Last Recession

Mark Selcow
5 Steps to Take Before You Reopen Your Business

5 Steps to Take Before You Reopen Your Business

Sarah Fister Gale
Are Shorter Supply Chains the Solution to COVID-19 Business Interruption?

Are Shorter Supply Chains the Solution to COVID-19 Business Interruption?

Hannah Smith
What to Look for in Remote Employees

What to Look for in Remote Employees

Julie Bawden-Davis
Should I Take a Public Stance—and How Do I Do It?

Should I Take a Public Stance—and How Do I Do It?

Amber Anderson
Is Tracking Software Necessary to Keep Productivity High?

Is Tracking Software Necessary to Keep Productivity High?

Mark Henricks
Will COVID-19 Change Customer Behavior in the Long-Term?

Will COVID-19 Change Customer Behavior in the Long-Term?

Scott Steinberg
How Virtual Career Fairs Can Help You Find New Talent

How Virtual Career Fairs Can Help You Find New Talent

Sarah Fister Gale
How to Adjust Your Marketing and Messaging to Stand Out After Reopening

How to Adjust Your Marketing and Messaging to Stand Out After Reopening

Julie Bawden-Davis
Your Data Could Be the Key to Thriving in the New Normal

Your Data Could Be the Key to Thriving in the New Normal

Alexandra Levit
The Art of the Pivot: Deirdre Quinn, Lafayette 148

The Art of the Pivot: Deirdre Quinn, Lafayette 148

Rod Kurtz
4 Reasons Your Business Should Use Gender-Inclusive Language

4 Reasons Your Business Should Use Gender-Inclusive Language

May Habib
How Minority-Owned Businesses Can Grow Through Supplier Diversity Programs

How Minority-Owned Businesses Can Grow Through Supplier Diversity Programs

Rodika Tollefson
The Art of the Pivot: Jon Loomis, Baseballism

The Art of the Pivot: Jon Loomis, Baseballism

Rod Kurtz
3 Ways to Elevate Your Socially Distant Networking

3 Ways to Elevate Your Socially Distant Networking

Geoff Williams
Be Our Guest: How Restaurants Are Winning Their Customers Back

Be Our Guest: How Restaurants Are Winning Their Customers Back

Barry Moltz
The Community Impact of Shopping Small

The Community Impact of Shopping Small

Kate Silver
How Small Businesses Are Virtually Supporting the LGBTQ+ Community

How Small Businesses Are Virtually Supporting the LGBTQ+ Community

E. Napoletano
How to Celebrate Pride During Social Distancing

How to Celebrate Pride During Social Distancing

E. Napoletano

Office Hours Q&A: Christina Tosi, Chef, Founder and CEO, Milk Bar

Michael Senyszyn
How Small Businesses Can Take Action to Foster Equality

How Small Businesses Can Take Action to Foster Equality

Amber Anderson
Cybersecurity Safeguards for Extended Work From Home

Cybersecurity Safeguards for Extended Work From Home

Bruna Martinuzzi
Can AI Help Your Business Stay Ahead of Disruption?

Can AI Help Your Business Stay Ahead of Disruption?

Scott Steinberg
Automating Home-Based Accounts Payable During COVID-19

Automating Home-Based Accounts Payable During COVID-19

Mark Henricks
Superjobs: Rewiring Roles to Make the Most of Employee Talent

Superjobs: Rewiring Roles to Make the Most of Employee Talent

Alexandra Levit
Going Paperless: The Long-Term Benefits

Going Paperless: The Long-Term Benefits

Mark Henricks
How to Help Optimize Cash Flow During A Financial Downturn

How to Help Optimize Cash Flow During A Financial Downturn

David Rodeck
How to Use Ad Targeting Tools to Tap Recovering Regions

How to Use Ad Targeting Tools to Tap Recovering Regions

Chalmers Brown
How These Businesses Are Using Chatbots to Power the Customer Experience

How These Businesses Are Using Chatbots to Power the Customer Experience

E. Napoletano
How Startup Thinking Can Help Your Business Now

How Startup Thinking Can Help Your Business Now

Barry Moltz
How Effective Writing Helps You Stand Out on Crowded Digital Channels

How Effective Writing Helps You Stand Out on Crowded Digital Channels

Alexandra Levit
Operating in the Next Normal: A Checklist for Business Leaders

Operating in the Next Normal: A Checklist for Business Leaders

Hannah Smith
The Skills and Roles Your Company Needs for Long-Term Remote Work

The Skills and Roles Your Company Needs for Long-Term Remote Work

Julie Bawden-Davis
4 Questions to Ask Before Reopening Your Business

4 Questions to Ask Before Reopening Your Business

Chalmers Brown
How to Handle Estimated Tax Payments During COVID-19

How to Handle Estimated Tax Payments During COVID-19

John Boitnott
How to Plan for Your Employees’ Return to the Office

How to Plan for Your Employees’ Return to the Office

Rodika Tollefson

Office Hours Q&A: Alli Webb, Co-Founder, Drybar

Michael Senyszyn
How to Build a Business Continuity Plan

How to Build a Business Continuity Plan

John Boitnott
How a Mentor Can Help You Navigate Reopening

How a Mentor Can Help You Navigate Reopening

Kate Silver
How to Spot an Employee Who Is Struggling Right Now

How to Spot an Employee Who Is Struggling Right Now

Julie Bawden-Davis
The Art of the Pivot: Olga Sagan, Piroshky Piroshky

The Art of the Pivot: Olga Sagan, Piroshky Piroshky

Rod Kurtz

Office Hours Q&A: Luke Holden, Co-Founder and CEO, Luke’s Lobster

Michael Senyszyn
4 Things to Do Before Reopening Your Business

4 Things to Do Before Reopening Your Business

Scott Steinberg
How to Make Remote Hires Feel Like a Part of the Team

How to Make Remote Hires Feel Like a Part of the Team

Julie Bawden-Davis
How to Evolve into a Remote-First Company

How to Evolve into a Remote-First Company

Alexandra Levit

Office Hours Q&A: Ariel Kaye, Founder and CEO, Parachute

Michael Senyszyn
Updating Spending Policies from Home

Updating Spending Policies from Home

Rodika Tollefson
How to Make Virtual Live Events Work

How to Make Virtual Live Events Work

Sarah Fister Gale
What We've Learned about Productivity After Almost Two Months of Remote Work

What We've Learned about Productivity After Almost Two Months of Remote Work

Julie Bawden-Davis
How to Support Employees Sick with COVID-19

How to Support Employees Sick with COVID-19

Alexandra Levit
Email Marketing During the COVID-19 Pandemic

Email Marketing During the COVID-19 Pandemic

Katie Morell
Planning for a Recession: What to Do Now

Planning for a Recession: What to Do Now

Scott Steinberg
Can You Make a Pandemic-Related Claim On Business Interruption Insurance?

Can You Make a Pandemic-Related Claim On Business Interruption Insurance?

Mark Henricks
How to Nudge Your Customers to Settle Their Accounts

How to Nudge Your Customers to Settle Their Accounts

Hannah Smith
How to Navigate Product Launches During COVID-19

How to Navigate Product Launches During COVID-19

Katie Morell
How to Sustain Business Operations in the Coronavirus Economy

How to Sustain Business Operations in the Coronavirus Economy

Barry Moltz
Rethinking Resource Deployment During COVID-19

Rethinking Resource Deployment During COVID-19

Alexandra Levit
How 3 Businesses Successfully Adapted to Social Distancing

How 3 Businesses Successfully Adapted to Social Distancing

Kate Silver
How to Handle the Unexpected Need to Lay Off Employees

How to Handle the Unexpected Need to Lay Off Employees

E. Napoletano
How to Give an Effective Online Presentation From Home

How to Give an Effective Online Presentation From Home

Bruna Martinuzzi
How Proactive Empathy Helps Business Leaders Manage a Crisis

How Proactive Empathy Helps Business Leaders Manage a Crisis

Sarah Fister Gale
Art of the Pivot – Mickela Mallozzi, TravelBareFeet

Art of the Pivot – Mickela Mallozzi, TravelBareFeet

American Express
The Art of the Pivot: Lindsey Peers, The Craft Studio

The Art of the Pivot: Lindsey Peers, The Craft Studio

American Express
How Businesses Can Use Data and Customer Service to Adapt to Social Distancing

How Businesses Can Use Data and Customer Service to Adapt to Social Distancing

E. Napoletano
How HR Teams Can Maintain Compliance with a Virtual Workforce

How HR Teams Can Maintain Compliance with a Virtual Workforce

Rodika Tollefson
Upcoming Webinar: COVID-19 and the Global Economy – Impact and Insights

Upcoming Webinar: COVID-19 and the Global Economy – Impact and Insights

5 Tips to Virtually Recruit New Employees

5 Tips to Virtually Recruit New Employees

Sarah Fister Gale
Revamping Sales and Marketing for the Social Distancing Era

Revamping Sales and Marketing for the Social Distancing Era

David Rodeck
4 Tips to Help Prevent E-Commerce Fraud in Your Supply Chain During COVID-19

4 Tips to Help Prevent E-Commerce Fraud in Your Supply Chain During COVID-19

John P. Sganga
5 Ways to Stay Productive While Working From Home With Kids

5 Ways to Stay Productive While Working From Home With Kids

Katie Morell
5 Cybersecurity Safeguards to Protect Your Data While Employees Work from Home

5 Cybersecurity Safeguards to Protect Your Data While Employees Work from Home

Julie Bawden-Davis
4 Ways to Manage Long-Term Uncertainty During COVID-19

4 Ways to Manage Long-Term Uncertainty During COVID-19

Alexandra Levit
Doing Right By Your Customers in a Crisis

Doing Right By Your Customers in a Crisis

Alexandra Levit
5 Ways to Stay Mentally Healthy While Social Distancing

5 Ways to Stay Mentally Healthy While Social Distancing

Katie Morell
How to Lead Employees Through COVID-19 and Social Distancing

How to Lead Employees Through COVID-19 and Social Distancing

Julie Bawden-Davis
3 Techniques to Keep Remote Employees Engaged

3 Techniques to Keep Remote Employees Engaged

Bruna Martinuzzi
Leadership from Home: How to be an Effective Remote Manager

Leadership from Home: How to be an Effective Remote Manager

Scott Steinberg
Preparing for Domestic Supply Chain Disruptions During COVID-19

Preparing for Domestic Supply Chain Disruptions During COVID-19

Greg Sandler
How Businesses Can Adapt to Changing Mandates Under COVID-19

How Businesses Can Adapt to Changing Mandates Under COVID-19

Rodika Tollefson
Managing International Supply Chain Disruptions During COVID-19

Managing International Supply Chain Disruptions During COVID-19

Mark Henricks
5 Ways Businesses Can Help Their Communities During COVID-19

5 Ways Businesses Can Help Their Communities During COVID-19

Kate Silver
A Business Owner's Guide to Working From Home During the Coronavirus Outbreak

A Business Owner's Guide to Working From Home During the Coronavirus Outbreak

Rodika Tollefson
How Small Businesses Can Approach a Temporary Shutdown

How Small Businesses Can Approach a Temporary Shutdown

Julie Bawden-Davis
How to Communicate Your Coronavirus Plans to Your Employees

How to Communicate Your Coronavirus Plans to Your Employees

Kate Silver
How Small Businesses Can Manage Travel During Coronavirus

How Small Businesses Can Manage Travel During Coronavirus

Geoff Williams
4 Tips for Creating an SEO Strategy That Will Get You Noticed

4 Tips for Creating an SEO Strategy That Will Get You Noticed

Mike Michalowicz
How Price and Package Adjustments Can Increase Consumer Spending

How Price and Package Adjustments Can Increase Consumer Spending

Amy Walker

Office Hours Q&A: Alain Sylvain, Founder, Sylvain Labs

Michael Senyszyn
The Art of the Pivot: Tana Greene, MyWorkChoice

The Art of the Pivot: Tana Greene, MyWorkChoice

Rod Kurtz
Support from Within: How Black-Owned Businesses Are Showing Support for Their Community

Support from Within: How Black-Owned Businesses Are Showing Support for Their Community

Rosalind Cummings-Yeates
How COVID is Shaping the Small Business Community: Perspectives from a Small Business Owner

How COVID is Shaping the Small Business Community: Perspectives from a Small Business Owner

Chalmers Brown
How to Stick to a Safety Plan Amid Evolving COVID Guidance

How to Stick to a Safety Plan Amid Evolving COVID Guidance

Alexandra Levit
Will COVID-19 Drive a Wave of M&A for Small Businesses?

Will COVID-19 Drive a Wave of M&A for Small Businesses?

Sarah Fister Gale
How COVID-19 Turbocharged Digital Payment Trends

How COVID-19 Turbocharged Digital Payment Trends

David Rodeck

Office Hours Q&A: Bill Shufelt, Athletic Brewing Company

Michael Senyszyn
How Companies Can Make the Most out of Virtual Internships

How Companies Can Make the Most out of Virtual Internships

Sarah Fister Gale

Office Hours Q&A: Joey Gonzales, CEO, Barry’s

Michael Senyszyn
7 Affordable Ways to Conduct Market Research Online

7 Affordable Ways to Conduct Market Research Online

Scott Steinberg
How Gig Economy Freelancers Can Help Fill Short-Term Needs

How Gig Economy Freelancers Can Help Fill Short-Term Needs

Scott Steinberg
How to Determine What Business Activities Are Worth Your Time

How to Determine What Business Activities Are Worth Your Time

Scott Steinberg
How Expanding Your Business Model Could Protect Your Startup During an Economic Downturn

How Expanding Your Business Model Could Protect Your Startup During an Economic Downturn

Chen Amit
How Your Business Can Benefit From the Changed Online Retail Landscape

How Your Business Can Benefit From the Changed Online Retail Landscape

Julie Bawden-Davis

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