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Business Accounts
Other Accounts
Credit Tools
Personal Cards
Business Credit Cards
Corporate Programs
Personal Travel
Travel Inspiration
Business Travel
Membership Rewards
Card Rewards and Benefits
Cash Back
Business Solutions
Payment Products
Other Business Solutions
Customer Relations
Customers deserve more than a successful transaction. From engaging with clients online to getting feedback on your products, read up on how to keep customer service and customer relations at the forefront of your business.
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Customer Relations
Is the Magic Gone? How to Recapture It With An Old Client
Reflect on what, if anything, you may have done to lead to the lapse in communication. Check in with your client and keep them updated on new ways you can provide value to their company. Be direct and ask them why the work has slowed down or why they're not as responsive as they used to be.
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