When will I receive a car rental booking confirmation?
After booking, you'll receive a confirmation email from American Express Travel Online that contains your Trip ID and trip details.
How do I manage a car rental booking made with American Express Travel?
Go to Manage My Trips to view your booking. If you don't see it, you may have booked directly with the car rental agency.
How do I print a car rental itinerary?
- To print your booking, select the Print icon in your itinerary and follow the instructions. Then select Add to calendar.
What if I have multiple booking itineraries for the same trip?
If you have multiple bookings (flight, hotel, car, etc.) for the same trip, you can merge them into one itinerary within My Trips (up to 5 trips). To link your bookings, follow these steps:
- Select “…” in the upper right-hand corner above the booking.
- Then, select “Link Trips Together”. Choose the trips you’d like to merge, press “Continue”, and then “Link”.
- Next, to save your preferred linked trip name, ensure to first click “Update”, followed by “Continue”.
- The newly linked trips will then be available in My Trips as one itinerary.
Important to know: any self-service features available for each individual trip will still be accessible for the respective bookings.
Still need help?
If you haven't received your confirmation email or need help viewing your booking, please contact us by calling the number on the back of your Card.