Ensure you're getting the most out of your Card by mastering everything from travel to payments.
Managing your Account
You can go online to check your balance, see your transaction history, view statements, and much more.
Activating your Account
The simplest way to activate your Card is at amex.co.nz/activate Just follow the online prompts and your Card will be ready to use.
Paying your Credit Card bill
There are several ways you can pay your Credit Card bill – including direct debit, internet banking, over the phone, or in person at New Zealand Post.
Maximising your Membership
Take advantage of more travel benefits, richer rewards, and outstanding service, plus 24/7 Global Support.
Using Membership Rewards points
You can easily use Membership Rewards points for travel or gift cards, or with a selection of airline and hotel partners.
Increasing your Card limit
If you would like to increase your spending power, you can apply to increase your credit limit on your Card.
Your first port of call for any Forms and information to help manage your Card Account.
Terms and Conditions
Download The American Express Airpoints Card Terms and Conditions
Download The American Express Airpoints Platinum Card Terms and Conditions
Download The American Express Platinum Edge Credit Card Terms and Conditions
Download The American Express Platinum Card Terms and Conditions
Download The Low Rate Credit Card from American Express Terms and Conditions
Download The American Express Blue Credit Card Terms and Conditions
Download The American Express MoneyBack Credit Card Terms and Conditions
Download The American Express New Zealand Endeavour Credit Card Terms and Conditions
Download The American Express Gold Credit Card Terms and Conditions
Download The American Express Platinum Membership Rewards Credit Card Terms and Conditions
If your Credit Card has been lost or stolen, just call us, any time, day or night on 0800 656 660 (from New Zealand) or +64 9 583 8300 (call collect when overseas). We’ll aim to get a new Card to you within 48 hours.
We can deliver a replacement Card to virtually anywhere in the world.
Use the American Express Mobile App to manage your Account, check your balance and view your transactions.
American Express Cards are accepted around the world, so when you’re travelling abroad, you know you can use your Card to make purchases and continue to grow your rewards balance.
Whether you want to know more about Credit Card limits, interest rates, fees, or the increased security you have when travelling overseas with your American Express Card, here’s all the information you need.
Airpoints™
Earn Airpoints
Dollars™ fast
Rewards
Earn points from
everyday spending
Platinum
Premium benefits
and services
No Annual Fee
Card Member benefits
with no annual fee
As an American Express Card Member you can take advantage of more travel benefits, richer rewards and outstanding service, plus 24/7 Global Support.
