Get the most out of your Credit Card

Whether you’re just getting started, looking to pay a bill, or travelling overseas, here’s everything you need to know about managing your Credit Card.

Managing your Account

You can go online to check your balance, see your transaction history, view statements, and much more.

Activating your Account

The simplest way to activate your Card is at Just follow the online prompts and your Card will be ready to use.

Paying your Credit Card bill

There are several ways you can pay your Credit Card bill – including direct debit, internet banking, over the phone, or in person at New Zealand Post.

Maximising your Membership

Take advantage of more travel benefits, richer rewards, and outstanding service, plus 24/7 Global Support.

Using Membership Rewards points

You can easily use Membership Rewards points for travel or gift cards, or with a selection of airline and hotel partners.

Increasing your Card limit

If you would like to increase your spending power, you can apply to increase your credit limit on your Card.

Lost or stolen Cards

If your Credit Card has been lost or stolen, just call us, any time, day or night on 0800 656 660 (from New Zealand) or +64 9 583 8300 (call collect when overseas). We’ll aim to get a new Card to you within 48 hours.

We can deliver a replacement Card to virtually anywhere in the world. Plus, if you need to use funds available in your Card Account, we can arrange emergency access, anywhere in the world, via Western Union.

Managing your Account on the go

American Express Mobile App

Use the American Express Mobile App to manage your Account, check your balance and view your transactions.

Planning to use your Card overseas?

American Express Cards are accepted around the world, so when you’re travelling abroad, you know you can use your Card to make purchases and continue to grow your rewards balance.

Want to know more about Credit Cards?

Whether you want to know more about Credit Card limits, interest rates, fees, or the increased security you have when travelling overseas with your American Express Card, here’s all the information you need.

Explore our Personal Cards


Earn Airpoints
Dollars™ fast


Earn points from
everyday spending


Premium benefits
and services

No Annual Fee

Card Member benefits
with no annual fee

Membership that gives you more

As an American Express Card Member you can take advantage of more travel benefits, richer rewards and outstanding service, plus 24/7 Global Support.