The Bicester Collection​​

This offer is only available to Primary Platinum Card Members. This offer cannot be redeemed by Additional Platinum Card Members. To redeem the offer, Card Members are required to download and present their eVIP pass upon arrival at the Participating Village (defined below), which forms part of The Bicester Collection. Card Members will also be required to present their Platinum Card for verification.

Platinum Card Members can enjoy the following benefits when visiting a Participating Village, subject to the terms and conditions set out herein:

1. 10% savings at participating boutiques with a downloaded eVIP Pass
2. Complimentary Hands-free Shopping*
3. Complimentary Personal Shopping appointments*
4. Reserved Parking*
5. Access to the Private Sale

*To use these offers, Card Members must book in advance via the Participating Village’s Guest Services email set out below.

The following are the “Participating Villages”:

• Bicester Village, London - 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD, England (ConciergeServices@BicesterVillage.com)
• Kildare Village, Dublin - Nurney Road, Kildare Town, Co. Kildare, Ireland Eircode: R51 R265 (ConciergeServices@KildareVillage.com)
• La Vallée Village, Paris – 3, cours de la Garonne, 77700, Serris (ConciergeServices@LaValleeVillage.com)
• Wertheim Village, Frankfurt – Almosenberg, 97877, Wertheim (ConciergeServices@WertheimVillage.com)
• Ingolstadt Village, Munich - Otto-Hahn-Straße 1 85055 Ingolstadt (ConciergeServices@IngolstadtVillage.com)
• Maasmechelen Village, Brussels - Zetellaan 100, 3630 Maasmechelen Belgium (ConciergeServices@MaasmechelenVillage.com)
• Fidenza Village, Milan - Via Federico Fellini, 1 Fidenza 43036, Parma (PR) (ConciergeServices@FidenzaVillage.com)
• La Roca Village, Barcelona - 08430 Santa Agnès de Malanyanes, (La Roca del Vallès), Barcelona, Spain (ConciergeServices@LaRocaVillage.com)
• Las Rozas Village, Madrid - C/ Juan Ramón Jiménez 3, 28232, Las Rozas. Madrid (ConciergeServices@LaRocaVillage.com)

1. eVIP Pass:

• The eVIP Pass is a digitally downloadable discount pass. Card Members who click on an eVIP link for one of the Participating Villages and provide their country, postcode and/or county, will receive an eVIP QR code. By presenting the digital QR code, this pass entitles Card Members to receive a ten percent (10%) discount on products purchased at the participating boutiques at the relevant Participating Village (“eVIP Pass”).
  1. This eVIP Pass is only for use at the participating boutiques within the Participating Villages. Not all boutiques in the Participating Villages participate in the eVIP Pass scheme, and certain boutiques apply restrictions and exemptions.
  2. The eVIP Pass discount is subject to the Participating Villages’ “further reduction” and/or “blackout” periods.
  3. For further details on the participating boutiques, including details of current restrictions and exemptions, and “further reduction” and/or “blackout” periods, please contact Concierge Services at the Participating Village.
  4. This eVIP Pass must be presented at the time of purchase in order to receive the discount.
  5. This eVIP pass can be downloaded at any time. Each eVIP Pass is only valid for 24 hours after the first activation scan.
  6. This eVIP Pass is not valid in conjunction with any other promotions or offers.
  7. This eVIP Pass is only valid for use by the person to whom it is issued and is not transferable.
  8. This eVIP Pass has no cash value and cannot be used for previously made purchases.
  9. Card Members will also be required to present their Platinum Card for verification.
  10. There is no limit to the number of times a Card Member may download an eVIP Pass. However, Card Members are limited to one eVIP Pass active at any one time.
• Card Members acknowledge and agree that:
  1. There is no contractual relationship between Value Retail Management Limited, the managing entity of The Bicester Collection, or any of its “Group Companies” (which shall mean any entity that is a subsidiary, holding company, fellow subsidiary, or otherwise affiliated through common ownership, management, or shared economic interests, whether directly or indirectly), and the Card Members in relation to the discount offered in the eVIP Pass or otherwise.
  2. Value Retail Management Limited does not (a) take any responsibility for the prices at which the participating boutique advertises or sells the goods from time to time; or (b) give any warranties regarding the goods (including without limitation the quality thereof) that Card Members may obtain with the eVIP Pass at the relevant participating boutique.
  3. These terms and conditions apply to purchases made from the participating boutiques at Participating Villages and are subject to the terms and conditions of sale applied by each boutique.

2. Hands-free Shopping:
The Participating Villages’ Hands-free Shopping service enables Card Members to shop and then collect their purchases from a central location at the end of their visit to the relevant Participating Village, subject to availability at the Participating Village. Hands-free Shopping must be booked via the relevant Participating Village’s Guest Services at least 48 hours in advance. On arrival at the Participating Village, Card Members must present their eVIP Pass and booking confirmation to claim Hands-free Shopping services at the Participating Village Welcome, Visitor or Concierge Services. Hands-free Shopping Services are only valid on the date and at the times of the booking confirmation and at the Participating Village in which it is booked.

3. Personal Shopping:
The Participating Village’s Personal Shopping service enables Card Members to have a personal consultation with an expert, who will curate a bespoke edit from their favourite brands and assist with inspiration for their next purchase. Please note that Personal Shopping sessions must be booked in advance via the relevant Participating Village’s Guest Services and are unavailable at Maasmechelen Village. On arrival at the Participating Village, Card Members must present their eVIP Pass and booking confirmation to claim Personal Shopper Services at the Participating Village’s Welcome, Visitor or Concierge Services. Personal Shopper Services are only valid on the date and at the times of the booking confirmation and at the Participating Village in which it is booked.

4. Reserved Parking:
Please note, Reserved Parking must be booked in advance via the relevant Participating Village’s Guest Services. Reserved Parking is subject to availability at the Participating Village, must be booked 48 hours in advance and is only available at La Vallée Village on Saturdays & Sundays, and French public holiday. On arrival at the Participating Village, Card Members must present their eVIP Pass and booking confirmation to claim reserved parking. Reservations are only valid on the date and at the times of the booking confirmation and at the Participating Village in which it is booked.

5. Private Sale:
Additional private sale discounts are automatically applied at the point of sale when presenting the Card Members downloaded eVIP Pass at participating boutiques.

6. The Bicester Collection – Additional Terms

1. Eligibility for these benefits are for Platinum Card Members and may not be transferred. The eVIP Pass may not be copied, reproduced or distributed in any form or by any means for use by a person other than the original recipient.
2. These promotional offers may not be used in conjunction with any other special offer, coupon or other voucher.
3. The benefits granted by these promotional offers cannot be exchanged for cash.
4. Value Retail Management Limited and American Express reserve the right to withdraw or cancel the benefits provided as part of the promotional offers for any reason at any time.
5. Value Retail Management Limited (and its group companies) and American Express will not be liable to Card Members for any financial loss arising out of refusal, cancellation or withdrawal of the benefits under the promotional offer, or any failure or inability of Card Members to take advantage of the promotional offer.
6. Use of this promotional offer by you indicates your agreement to these terms and conditions and any terms and conditions imposed by the Participating Village during Card Members’ use of the benefits, and your acceptance of Value Retail Management Limited’s website terms and conditions and the Participating Village’s privacy policy, which can be found at:
   
   • Website Terms and Conditions – https://www.thebicestercollection.com/en/legal/website-terms-and-conditions; and 
   • The Participating Village’s Privacy Policies:
     1. Bicester Village Privacy Policy
        
     2. La Vallée Village Privacy Policy
     3. Ingolstadt Village Privacy Policy
     4. Wertheim Village: Village Privacy Policy
     5. La Roca Village Privacy Policy
     6. Las Rozas Village Privacy Policy
     7. Kildare Village Privacy Policy
     8. Fidenza Village Privacy Policy
     9. Maasmechelen Village Privacy Policy