Access your Merchant Account
Offers Carousel
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Attract high value Card Members
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Support when you need it
Effortless Payments
Take care of business quickly and easily with custom reports at your fingertips.
You will see payments and collections 365 days a year as we settle on weekends and public holidays.
Streamlined Disputes
Resolve disputes quickly, get details and custom alerts; manage responses, and more, all in one place.
Free Signs & Supplies
Attract higher spending customers1 with free signage - everything from stickers to logos, one click away.
24/7 Access
Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat.
Voice over:
Whatever the size of your business, your American Express Online Merchant Account is a complementary hub offering access to the information you need to manage your American Express account. It's a simple snapshot of your business—
…so you not only see transactions and adjustments, you can quickly track submissions and settlements, and manage disputes.
You can even update your bank or business details.
On top of that, you can also check out your merchant member benefits, and order complementary signage to let customers know they can pay the way they choose.
It’s all in your American Express Online Merchant Account. Designed to help you save time so you can get back to running your business. And if you haven’t already, all you have to do is register and log in.
Get started now at www.americanexpress.com/nz/merchant.
Manage Your Account Online
All you need is your Merchant Account Number, postcode, and bank account details, and you will have the tools you need to control your Account.
1. Source: American Express commissioned internet panel survey conducted in December 2023 based on purchases made in the 6 months prior to the survey. Definition of American Express Card Members: Respondents who reported that they have an American Express Card and that they used that card to make purchases in the prior 6 months.