Effective January 20th 2024, American Express introduced the ability to pay our Merchants 365 days a year in line with Payments NZ, the payments industry governance organisation. Merchants will see payments and collections 365 days a year as we will be settling on weekends and public holidays.
Access your Merchant Account
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Attract high value Card Members
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Support when you need it
Effortless Payments
Take care of business quickly and easily with custom reports at your fingertips.
Streamlined Disputes
Resolve disputes quickly, get details and custom alerts; manage responses, and more, all in one place.
Free Signs & Supplies
Attract higher spending customers1 with free signage - everything from stickers to logos, one click away.
24/7 Access
Ask questions and submit requests, 24/7, plus take advantage of interactive help and live chat.
Manage Your Account Online
All you need is your Merchant Account Number, postcode, and bank account details, and you will have the tools you need to control your Account.
1. Source: American Express commissioned internet panel survey conducted in December 2023 based on purchases made in the 6 months prior to the survey. Definition of American Express Card Members: Respondents who reported that they have an American Express Card and that they used that card to make purchases in the prior 6 months.